Coursera Organizations Agreement

Effective: December 17, 2025

This Coursera Organization Agreement (this “Agreement”) is entered into by and between Coursera, Inc., a Delaware corporation, with a principal place of business at 2440 West El Camino Real, Suite 500, Mountain View, CA 94040 (“Coursera”), and the entity agreeing to these terms (“Organization”). This Agreement is effective as of the date you click the “I Accept” button below or, if applicable, the date this Agreement is countersigned (the “Effective Date”). If you are accepting on behalf of your employer or another entity, you represent and warrant that: (a) you have full legal authority to bind your employer, or the applicable entity, to these terms and conditions; (b) you have read and understand this Agreement; and (c) you agree, on behalf of the party that you represent, to this Agreement. If you don't have the legal authority to bind your employer or the applicable entity, please do not click the “I Accept” button below (or, if applicable, do not sign this Agreement). This Agreement governs Organization's access to and use of the Services (as defined below).

Services

  1. Organization will pay Coursera the fees (“Fees”) for the Coursera organization services (the “Services”) selected by Organization. A listing of the current Fees and Services may be found here. Except as otherwise explicitly indicated by Coursera, the Fees shall be non-refundable and non-cancelable. For internal accounting purposes, Coursera allocates 70% of these fees for Content Services and 30% for User Services. As of January 1, 2026, Coursera will allocate 15% of these fees as payment for platform access with the remaining amount being allocated 70% to Content Services and 30% to User Services.

  2. As of the Effective Date, Coursera grants to Organization and its users (“Users”) a non-exclusive, non-transferable, revocable right to access and use the Services. “Courses” or “Specializations” means courses and specializations from the world’s top universities and instructors, for consumption via the proprietary platform developed by Coursera (“Platform”). “User License” means the right for a single User to access the Content Services for an unlimited number of Enrollments. “Enrollment” means registration to participate in a single Course, and such Enrollment shall be deemed used once a User registers for a Course and does not either (i) manually opt out or (ii) automatically unenrolled due to low activity, in both cases during the trial period. If a Course or Specialization becomes unavailable prior to the end of the Term, Coursera may replace such Course or Specialization with a reasonable alternative Course or Specialization. The available courses refer to the applicable Coursera catalogue, which may be updated from time to time. At the expiration of the term, access to the platform will no longer be made available by Coursera under this Agreement (including paid access to any uncompleted courses).

  3. Coursera may make commercially reasonable changes to the Services from time to time. If Coursera makes a material change to the Services, Coursera will inform Organization via such method as Coursera may elect provided that Organization has subscribed with Coursera to be informed about such changes.

  4. Coursera may make commercially reasonable changes to this Agreement from time to time. If Coursera makes a material change to this Agreement, Coursera will inform Organization by either sending an email to an email address associated with Organization or alerting Organization via the admin console. Organization will have 30 days from the date notification is sent to object to the changes as having a materially adverse effect on the Organization. Objections may be made via the Help Center. A properly submitted objection may permit Organization to continue under the terms of its then current Agreement until the end of the Term, If the Services are renewed in accordance with this Agreement, they will be renewed under Coursera’s then-current Coursera Organization Agreement.

Obligations

  1. Subject to the terms and conditions of this Agreement, Coursera grants Organization and its Users a non-exclusive, non-transferable, revocable right to access and use the Services.
  2. Coursera will provide the Services Organization ordered to Organization.
  3. Coursera may use Organization’s name, logos, and other brand features to list Organization as a customer and create and make publicly available case studies highlighting the relationship of the parties. In addition, the parties may, subject to mutual agreement as to the specific content, issue other publicity materials, including, but not limited to, press releases. Coursera may identify Organization and provide the number of participating Organization Users to the creators and instructors of Courses and/or Specializations accessed by Organization’s Users. Other than as set forth herein, Organization will not issue any public statements or promotional materials disclosing the existence of this Agreement or the performance of Services hereunder.
  4. Organization shall cooperate to ensure each User’s compliance with Coursera’s user policies, as described in https://www.coursera.org/about/terms. Each party will respect the confidentiality and privacy of User data and operate in accordance with applicable law with respect to its use and handling of same. The data protection terms located at the following link are incorporated into this Agreement: https://www.coursera.org/about/privacy/data-protection-addendum
  5. Organization shall take the necessary steps to ensure the security of participants’ personal information, including protecting such personal information against the risk of accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, dissemination or access.
  6. Coursera retains all rights, titles, and interests in and to the Platform, Courses, and Specializations and improvements thereto, together with any tools, materials, specifications, guidelines, and instructions provided by Coursera to Organization, as well as all intellectual property rights, including all copyrights, trademarks, patents, rights in databases, goodwill, trade secrets, and moral rights. Organization will not remove, obscure, or alter any copyright or trademark notices or other notices provided in or through the Platform, Courses, or Specializations. Any rights not expressly granted to Organization in this Order Form are reserved by Coursera.
  7. Organization may transfer User Licenses between its Users, provided that such transfers do not exceed ten percent (10%) of the total number of purchased User Licenses in any 12-month period, measured from the License Start Date. If a User’s license is transferred, they will lose access to any enrolled Courses unless they have another form of paid enrollment.

Billing

When placing its order for the Services, Organization may elect from among the billing options offered by Coursera on the order page. Coursera may change its offering of billing options, including by limiting or ceasing to offer any billing option, upon 30 days written notice to Organization (which notice may be by email). Billing options may not be available to all customers. Unless otherwise stated, all fees are quoted in U.S. Dollars. When paying in currencies other than U.S. Dollars, the actual fees billed will depend on then current exchange rates. Organizations that pay quarterly will have the same exchange rate for each payment during the 12-month term, with such exchange rate determined at the time of initial payment for that 12-month term. Organization is responsible for paying all fees and applicable taxes in a timely manner. Any purchase that is indicated as “pro-rated” for a partial Term will be charged as indicated on the payment screen. (and may not reflect a fully pro-rated price depending on how much Term is remaining If the payment method fails or Organization’s account is past due, Coursera may collect fees using collection methods. Fees may vary based on Organization’s location and other factors, and Coursera reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification is effective immediately upon posting through the relevant Services.

If Organization received an offer for reduced pricing, this pricing may not be available upon renewal or when adding new licenses. Coursera may also share aggregate data back to affiliate partners to evaluate the effectiveness of the partnership.

For Organization’s convenience, Coursera may agree to invoice and take payment from an affiliate or other type of related party. The Parties agree that Organization shall remain the contracting party and liable as if it were the paying party.

Refunds and Taxes

If Organization wishes to cancel its Services, Coursera will offer Organization a complete refund until 14 days after payment (the “Refund Period”). Thereafter, Coursera does not offer refunds (even if Organization has opted to pay their Fees in multiple installments). To request a refund, Organization must contact customer support or any other refund mechanism made available on Coursera’s platform for Organization’s administrators.

Except as otherwise explicitly indicated by Coursera, all Fees hereunder are non-cancelable and non-refundable. Organization is responsible for the payment of all federal, state, and local sales, use, value added, or other taxes that are levied or imposed on it by reason of the transactions under this Agreement (other than for taxes based on Coursera’s income. Any tax withholding obligations of Organization shall not decrease the amount payable to Coursera by Organization. If a party is required to pay any taxes for which the other party is responsible, then the taxes will be billed to and paid by the responsible party. If Organization is claiming tax exempt status, Organization shall provide sufficient evidence of tax exemption status from the applicable tax authority.

Term

The term of this Agreement shall commence on the Effective Date and shall continue in full force and effect for 12 months unless terminated in accordance with the termination provisions below (the “Term”).

For Organizations whose Term automatically renews: Your initial Term will continue for 12 months and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera. If you cancel your subscription during the subscription period, you will continue to have access until the end of the 12-month period and will not be billed for the next billing cycle.

For Organizations whose Term does not automatically renew: The parties may agree in writing (including by ordering additional Services online) to extend this Agreement with respect to certain Services for one or more additional 12-month terms, subject to the termination provisions below. If the parties do not renew a Service after expiration of the Term, access to such Service will no longer be made available by Coursera under this Agreement, including paid access to any uncompleted courses.

Termination

  1. Termination. Either party may suspend performance or terminate this Agreement if: (i) the other party is in material breach of this Agreement and fails to cure that breach within 30 days after receipt of written notice; or (ii) the other party ceases its business operations or becomes subject to insolvency proceedings and the proceedings are not dismissed within 90 days. In addition, Coursera may immediately suspend performance if payment for any Fees is overdue and may immediately suspend performance or terminate this Agreement if Organization facilitates any participant’s violation of the Coursera Terms of Use or other policies or if Coursera determines that its association with Organization has an adverse impact on the business or reputation of Coursera, its licensors, or other partners. Coursera may at any time for any reason suspend or terminate use of the Services by any User or other individual.

  2. Effects of Termination. If this Agreement terminates, then: (i) all rights granted and obligations incurred by one party to the other that are intended to cease upon termination will cease immediately (and Organization shall forfeit all unused Enrollments and uncompleted Courses); (ii) Organization will promptly pay Coursera all outstanding amounts due and payable as of the expiration date; and (iii) upon request, each party will promptly return or destroy all other Confidential Information of the other party.

Confidential Information

  1. Obligations. Each party will: (i) protect the other party’s Confidential Information with the same standard of care it uses to protect its own Confidential Information; and (ii) not disclose the Confidential Information, except to affiliates, participants, and agents who need to know it and who have agreed in writing to keep it confidential and who are trained and reliable. Each party (and any affiliates, participants, and agents to whom it has disclosed Confidential Information) may use Confidential Information only to exercise rights and fulfill obligations under this Agreement, while using reasonable care to protect it. Each party is responsible for any actions of its affiliates, participants, and agents in violation of this section. “Confidential Information” means information disclosed by a party to the other party under this Agreement that is marked as confidential or would normally be considered confidential under the circumstances.

  2. Exceptions. Confidential Information does not include information that: (i) the recipient of the Confidential Information already knew; (ii) becomes public through no fault of the recipient; (iii) was independently developed by the recipient; or (iv) was rightfully given to the recipient by another party.

  3. Required Disclosure. Each party may disclose the other party’s Confidential Information when required by law and must notify the other party of such disclosure

Representations and Disclaimers

  1. Representations. Each party represents that: (i) it has full power and authority to enter into this Agreement; and (ii) it will comply with all laws and regulations applicable to its performance of its obligations under this Agreement. Notwithstanding any other provisions of this Agreement, neither Party shall take action under this Agreement or in connection with its business that would cause it to be in violation in any applicable jurisdiction, of (i) anti-corruption laws and regulations, including but not limited to the Foreign Corrupt Practices Act (U.S) and The Bribery Act 2010 (U.K.); (ii) anti-money laundering laws or regulations; or (iii) the various economic sanctions programs administered by the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC regulations) and the U.S. Department of State’s Office of Terrorism Finance and Economic Sanctions Policy. Organization represents that it is not currently listed on any Excluded or Denied Party List maintained by any U.S. government agency.

  2. Non-Academic and Academic Credit Use. Courses under this Agreement shall be used for Organization’s standard learning and development training purposes. Such courses are to be used as supplemental materials to in-person instruction. If Organization chooses to assign credit for such content, Organization is solely responsible for ensuring adequate pathways towards degree completion based on content availability. Organization acknowledges that: 1) Coursera does not represent or warrant that the content meets any accreditation or regulated learning time standards, 2) Coursera will not be responsible to update Organization on any substantive changes or availability of content, and 3) Coursera does not guarantee the availability of the content.

  3. Disclaimers. EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, NEITHER PARTY MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND NONINFRINGEMENT. COURSERA PROVIDES ITS PRODUCTS AND SERVICES AS IS AND DOES NOT WARRANT THAT THE OPERATION OF ITS PRODUCTS AND SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED. COURSERA MAKES NO REPRESENTATIONS ABOUT ANY CONTENT OR INFORMATION MADE ACCESSIBLE BY OR THROUGH ITS PRODUCTS AND SERVICES.

Indemnification

  1. By Organization. Organization will indemnify, defend, and hold harmless Coursera from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of a third party claim: (i) that any Organization brand features or other content used in accordance with this Agreement infringe or misappropriate any intellectual property rights of a third party; or (ii) involving actions by participants or other individuals associated with Organization (e.g., harassment on forums, plagiarism).

  2. By Coursera. Coursera will indemnify, defend, and hold harmless Organization from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of a third party claim that Coursera’s technology used to provide the Services or any Coursera brand features used in accordance with this Agreement infringe or misappropriate any intellectual property rights of such third party. Notwithstanding the foregoing, in no event shall Coursera have any obligations or liability under this section arising from: (i) use of the Services or Coursera brand features in a modified form or in combination with materials not furnished by Coursera; or (ii) any content, information, or data provided by Organization, end users, or other third parties.

  3. General. The party seeking indemnification will promptly notify the other party of the claim and cooperate with the other party in defending the claim. The indemnifying party has full control and authority over the defense, except that: (i) any settlement requiring the party seeking indemnification to admit liability or to pay any money will require that party’s prior written consent, such consent not to be unreasonably withheld or delayed; and (ii) the other party may join in the defense with its own counsel at its own expense. THE INDEMNITIES ABOVE ARE THE ONLY REMEDY UNDER THIS AGREEMENT FOR VIOLATION OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS.

Limitation of Liability

  1. Limitation on Indirect Liability. NEITHER PARTY WILL BE LIABLE UNDER THIS AGREEMENT FOR LOST REVENUES OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY.

  2. Limitation on Amount of Liability. NEITHER PARTY MAY BE HELD LIABLE UNDER THIS AGREEMENT FOR MORE THAN THE AMOUNT PAID OR PAYABLE BY ORGANIZATION TO COURSERA FOR THE 12 MONTHS IMMEDIATELY PRECEDING THE DATE A CLAIM ALLEGING LIABILITY UNDER THIS SECTION IS RAISED BY EITHER PARTY.

  3. Exceptions to Limitations. These limitations of liability do not apply to breaches of confidentiality obligations, violations of a party’s intellectual property rights by the other party, or indemnification obligations.

Miscellaneous

  1. Notices. All notices must be in writing and addressed to the other party’s legal department. Notices to Coursera shall be sent to 2440 West El Camino Real, Suite 500, Mountain View, CA 94040, Attn: Legal. Notices to Organization shall be sent to the billing address provided or another address designated by Organization in writing. Notice is given: (i) when verified by written receipt if sent by personal or overnight courier, when received if sent by mail without verification of receipt, or within five business days of posting if sent by registered or certified post; or (ii) when verified by automated receipt or electronic logs if sent by facsimile or by email to the fax number or email address, as applicable, explicitly provided by one party to the other party for this purpose, provided that if a notice is sent by email to Coursera, a copy must also be sent to legal-notices@coursera.org.

  2. Assignment. Neither party may assign or transfer any part of this Agreement without the written consent of the other party, except to an affiliate, but only if: (i) the assignee agrees in writing to be bound by the terms of this Agreement; and (ii) the assigning party remains liable for obligations incurred under this Agreement prior to the assignment. Any other attempt to transfer or assign is void.

  3. Force Majeure. Neither party will be liable for inadequate performance to the extent caused by a condition (for example, natural disaster, act of war or terrorism, riot, labor condition, governmental action, and Internet disturbance) that was beyond the party’s reasonable control. The party experiencing the force majeure event shall provide written notice to the other party within five (5) days and shall use diligent efforts to mitigate its effects. If the condition persists for more than thirty (30) days, the other party may terminate this Agreement. Payment obligations may be delayed by a Force Majeure event, but not excused.

  4. No Waiver. Failure to enforce any provision of this Agreement will not constitute a waiver.

  5. Severability. If any provision of this Agreement is found unenforceable, it and any related provisions will be interpreted to best accomplish the unenforceable provision’s essential purpose.

  6. No Agency. The parties are independent contractors, and this Agreement does not create an agency, partnership, or joint venture.

  7. No Third-party Beneficiaries. There are no third-party beneficiaries to this Agreement.

  8. Equitable Relief. Nothing in this Agreement will limit either party’s ability to seek equitable relief.

  9. Governing Law and Venue. This Agreement is governed by California law, excluding that state’s choice of law rules. FOR ANY DISPUTE RELATING TO THIS AGREEMENT, THE PARTIES CONSENT TO PERSONAL JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE COURTS IN SANTA CLARA COUNTY, CALIFORNIA.

  10. Amendments. Any amendments or modifications to this Agreement may only be effected by: (i) written agreement of both parties; (ii) Organization’s online acceptance of updated terms, amendments, or addenda; or (iii) Organization’s continued use of the Services after the terms of this Agreement have been updated by Coursera and Organization has been notified.

  11. Survival. Those provisions that by their nature should survive termination of this Agreement, will survive termination of this Agreement.

  12. Entire Agreement. This Agreement, and all documents referenced herein, is the parties’ entire agreement relating to its subject and supersedes any prior or contemporaneous agreements on that subject. The terms located at a URL and referenced in this Agreement are hereby incorporated by this reference. There shall be no force or effect to any different terms of any related purchase order or similar form even if signed by the parties after the date hereof. The enforceability, terms and conditions of this Agreement shall not be affected, amended or superseded by the issuance or acceptance of a purchase order delivered for the Services that are the subject of this Agreement.

  13. Attorney's Fees. Should either Party initiate a legal proceeding to resolve a dispute in the interpretation or enforceability of this Order Form, the prevailing party, as determined in any final judgment or award, shall be entitled to recover its reasonable attorney's fees and costs incurred in connection with such proceeding from the non-prevailing party. The provisions of this section shall survive termination or expiration of the Order Form.

  14. Counterparts. The parties may enter into this Agreement in counterparts, including facsimile, PDF, or other electronic copies, which taken together will constitute one instrument.

For U.S. government agencies, the following additional terms apply:

  1. Organization may terminate this Agreement for convenience. In the event of such termination, Coursera will immediately stop all work hereunder and Coursera will be entitled to receive and retain payment in the amount on the order page, plus reasonable charges that resulted from the termination. Coursera shall not be required to comply with the cost accounting standards or contract cost principles for this purpose.

  2. Any provisions that require Organization to keep certain information confidential are subject to the Freedom of Information Act, 5 U.S.C. § 552.

  3. The “Indemnification by Organization” section does not apply.

  4. All clauses regarding assignment are subject to FAR clause 52.232-23, Assignment of Claims (JAN 1986) and FAR 42.12 Novation and Change-of-Name Agreements.

  5. This Agreement is governed by applicable federal law. Any disputes involving this Agreement will be handled in accordance with FAR clause 52.212-4(d), “Disputes.”

  6. If this Agreement is entered into by a U.S. government agency or in support of a U.S. government contract, Coursera expressly rejects any Federal Acquisition Regulation (FAR) clause or FAR agency supplemental clause that is not a required flowdown for a firm-fixed-price, commercial item subcontract. Only the FAR clauses below are incorporated herein and are made part of this Agreement, provided the conditions described below apply to this Agreement, and all other FAR and FAR agency supplemental clauses are hereby rejected.

    • 52.203-13 - Contractor Code of Business Ethics and Conduct (Oct 2015) (if this Agreement exceeds $5.5M and has a performance period of more than 120 days)

    • 52.219-8 - Utilization of Small Business Concerns (Oct 2014)

    • 52.222-21 - Prohibition of Segregated Facilities (Apr 2015)

    • 52.222-26 - Equal Opportunity (Sep 2016)

    • 52.222-35 - Equal Opportunity for Veterans (Oct 2015) (if this Agreement equals or exceeds $150,000)

    • 52.222-36 - Equal Opportunity for Workers with Disabilities (Jul 2014) (if this Agreement exceeds $15,000)

    • 52.222-37 - Employments Reports on Veterans (Feb 2016) (if this Agreement equals or exceeds $150,000)

    • 52.222-40 - Notification of Employee Rights Under the National Labor Relations Act (Dec 2010)

    • 52.223-18 - Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011)

    • 52.222-50 - Combating Trafficking in Persons (Mar 2015)

    • 52.247-64 - Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006)