Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Generative AI Agents, Strategic Decision-Making, Data-Driven Decision-Making, Competitive Intelligence, Business Leadership, Organizational Strategy, Innovation, Business Planning, Business Strategy, Operational Efficiency, Technology Strategies, Business Process Automation, Program Implementation, Project Implementation, Technology Solutions

Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Prompt Engineering, Machine Learning Methods, Application Development, Application Design, Artificial Intelligence, Cloud Development, User Interface and User Experience (UI/UX) Design

Skills you'll gain: Business Process Modeling, Systems Analysis, Generative AI, Stakeholder Communications, Process Flow Diagrams, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Technical Consulting, Software Architecture, Systems Thinking, Project Documentation

Skills you'll gain: Generative AI Agents, Artificial Intelligence, LLM Application, Agentic systems, Business Process Automation, Automation, Tool Calling, Debugging, Prompt Engineering, Coordination, Prioritization

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, LLM Application, Responsible AI, OpenAI, Natural Language Processing, Artificial Intelligence, Threat Detection

Skills you'll gain: Prompt Engineering, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, Requirements Elicitation, Requirements Analysis, Data Presentation, Workflow Management, Process Optimization

Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Management, Data Validation, Technical Communication, Automation, Requirements Analysis, Machine Learning

Skills you'll gain: Object Oriented Design, User Story, Real-Time Operating Systems, Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Delegation Skills, Sampling (Statistics), Supplier Management, Computer Vision, Accountability, Data Ethics, Data Mining, Sustainability Reporting, Database Design, Generative AI, Sustainable Design

Skills you'll gain: Prompt Engineering, Generative AI, LLM Application, Large Language Modeling, Application Deployment, Unstructured Data, Application Development, Development Environment, Natural Language Processing, Databases