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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Red Hat

    Open Practices for your DevOps Journey

    Skills you'll gain: Digital Transformation, DevOps, Agile Product Development, Agile Methodology, Product Development, Team Building, Organizational Development, Meeting Facilitation, Technical Management, Continuous Improvement Process

    Beginner · Course · 1 - 3 Months

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    Packt

    Hands-on Hacking

    Skills you'll gain: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers

    Intermediate · Course · 1 - 3 Months

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    Advancing Women in Tech

    Cybersecurity Teams, Influence & Legacy

    Skills you'll gain: Cyber Risk, Business Strategies, Technical Consulting, Business Communication

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Strategic Healthcare Workforce Management

    Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Dungeon Design Mastery and Advanced Unreal Engine Techniques

    Skills you'll gain: Unreal Engine, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Interactive Design, Animation and Game Design, Computer Graphics, Visualization (Computer Graphics), Simulations

    Advanced · Course · 3 - 6 Months

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    LearnQuest

    Foundations of Agent-Based AI Systems

    Skills you'll gain: AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, System Design and Implementation, Unified Modeling Language, Performance Metric, Performance Measurement, Requirements Analysis, Performance Analysis, Model Evaluation, Prototyping, Stakeholder Communications, Simulation and Simulation Software, Benchmarking

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Advanced Appium: Scalable Mobile Test Automation

    Skills you'll gain: Test Automation, Jenkins, Mobile Development, Test Execution Engine, Testability, Application Frameworks, Test Case, Regression Testing, Continuous Integration, Debugging, Scalability, CI/CD, Test Engineering, Maintainability, Automation, Continuous Deployment, Cross Platform Development, Containerization

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Putting SQL to Work: The TechMart Challenge

    Skills you'll gain: SQL, Business Reporting, Report Writing, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Data Manipulation, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Networking Fundamentals

    Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Model, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Founder's Legacy

    Skills you'll gain: Governance, People Management, Team Building, Team Management, Relationship Management, Financial Management, Business Leadership, Leadership Development, Organizational Leadership, Personal Development, Overcoming Obstacles, Leadership, Entrepreneurship, Resilience, Innovation, Entrepreneurial Finance, Business Strategy, Culture Transformation, Business Operations, Growth Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
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    A

    Amazon Web Services

    Amazon Kendra Getting Started

    Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

    Mixed · Course · 1 - 4 Weeks

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    Birla Institute of Technology & Science, Pilani

    Mastering Android App Development

    Skills you'll gain: Android Jetpack, Data Storage Technologies, Application Programming Interface (API), Application Deployment

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Open Practices for your DevOps Journey: Red Hat
  • Hands-on Hacking: Packt
  • Cybersecurity Teams, Influence & Legacy: Advancing Women in Tech
  • Strategic Healthcare Workforce Management: Northeastern University
  • Dungeon Design Mastery and Advanced Unreal Engine Techniques: Packt
  • Foundations of Agent-Based AI Systems: LearnQuest
  • Advanced Appium: Scalable Mobile Test Automation: Coursera
  • Putting SQL to Work: The TechMart Challenge: Coursera
  • Networking Fundamentals: Packt
  • Founder's Legacy: Packt

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