Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Virtual Machines, Virtualization, Containerization, Virtual Networking, Docker (Software), Linux, Cloud Deployment, Infrastructure as Code (IaC)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management
Advanced · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Network Performance Management, Network Administration, Network Troubleshooting, Linux Servers, Interoperability, General Networking, Network Infrastructure, System Configuration, Network Protocols, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix Commands, Unix, Unix Shell, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, Command-Line Interface, IT Automation, Linux, User Accounts, File Management, File Systems, Role-Based Access Control (RBAC), File Transfer Protocol (FTP)
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Predictive Modeling, Supervised Learning, Model Evaluation, Applied Machine Learning, Predictive Analytics, Random Forest Algorithm, Text Mining, Classification Algorithms, Natural Language Processing, Machine Learning Algorithms, Artificial Intelligence, Computational Logic, Python Programming, Data Science, Unstructured Data, Data Preprocessing, Algorithms
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Storytelling, Graphical Tools, Creativity, Color Theory
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Canva (Software), Collaborative Software, Education Software and Technology, Teaching, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Cyber Security Assessment, Exploitation techniques, Malware Protection, Mobile Security, Scripting, Android (Operating System), Human Factors (Security), Command-Line Interface, Network Analysis, Automation, Virtual Environment
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Brainstorming, Strategic Thinking, New Product Development, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Problem Solving, Prioritization, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks