Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Generative AI, Productivity Software, AI Product Strategy, Amazon Web Services

Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Amazon Redshift, Amazon DynamoDB, Database Management, Databases, Database Architecture and Administration, Data Migration, Relational Databases, NoSQL, Disaster Recovery, AWS CloudFormation, AWS Identity and Access Management (IAM), Network Infrastructure, General Networking, Performance Tuning, Scalability

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Apache Hadoop, Apache Spark, Big Data, Amazon Web Services, Business Intelligence, Amazon S3, Command-Line Interface, Data-Driven Decision-Making, Data Processing, Analytics

Skills you'll gain: Amazon Web Services, Large Language Modeling, ChatGPT, LLM Application, Technical Design, Systems Architecture

Skills you'll gain: Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, SQL, Full-Stack Web Development, Test Driven Development (TDD), Software Development, Restful API, Object Oriented Programming (OOP), Object Oriented Design, Database Management, MySQL, Digital Transformation, Relational Databases, Java Programming, Generative AI

Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Predictive Modeling, Applied Machine Learning

Skills you'll gain: Amazon Web Services, Apache Cassandra, Enterprise Application Management, Scalability, Performance Tuning