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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Coursera

    Analyze and Act on Audience Insights

    Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    University of Colorado System

    Become an EMT

    Skills you'll gain: Vital Signs, Patient Evaluation, Airway Management, Trauma Care, Emergency and Intensive Care, Medical History Documentation, Patient Communication, Child Health, Childbirth, Automated External Defibrillator, Medical Terminology, Health Assessment, Maternal Health, Patient Advocacy, Basic Patient Care, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.6K reviews

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Foundations of B2B Tech Sales

    Skills you'll gain: Sales Pipelines, B2B Sales, Prospecting and Qualification, Consultative Selling, Selling Techniques, Sales Process, Persuasive Communication, Communication, Stakeholder Engagement, Enterprise Sales, Value Propositions, Performance Metric, Upselling, Technical Sales, Sales, Cross Selling, Overcoming Objections, Sales Presentations, Negotiation, Analytics

    Beginner · Specialization · 1 - 3 Months

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    EDUCBA

    Design and Optimize Basement Parking Layouts in AutoCAD

    Skills you'll gain: AutoCAD, Architectural Drawing, Architectural Design, Engineering Drawings, Civil and Architectural Engineering, Computer-Aided Design, Building Design, Technical Drawing, Drafting and Engineering Design, Architectural Engineering, Structural Engineering, Structural Analysis, Functional Design, Traffic Flow Optimization, Building Codes, Spatial Analysis, Safety Standards

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Reconcile Accounts & QuickBooks Integrity

    Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Ledgers (Accounting), Accounting Records, Audit Working Papers, General Ledger, Auditing, Bookkeeping, Standard Accounting Practices, Accounts Payable, Workflow Management, Accounting Software, Document Management, Data Integrity, Accounting Systems, Record Keeping, Accounts Payable and Receivable, Accounts Receivable, Transaction Processing, Billing & Invoicing

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Azure AI in Healthcare

    Skills you'll gain: Cloud Security, Data Management, Patient Education and Support, Data Security, Clinical Data Management, Microsoft Azure, Health Technology, IT Security Architecture, AI Enablement, Image Analysis, Data Visualization Software, Personally Identifiable Information, Generative AI, Microsoft Teams, Machine Learning, Clinical Monitoring, General Data Protection Regulation (GDPR), Information Privacy, Health Informatics, Healthcare Ethics

    Beginner · Professional Certificate · 3 - 6 Months

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    Coursera

    Building Trustworthy AI

    Skills you'll gain: AI Security, Responsible AI, Threat Modeling, DevSecOps, Governance Risk Management and Compliance, Compliance Management, Data Ethics, Data Governance, Model Evaluation, Reinforcement Learning, Risk Management, Prompt Engineering, Governance, Regulatory Compliance, Security Testing, MLOps (Machine Learning Operations), MITRE ATT&CK Framework, Continuous Monitoring, Ethical Standards And Conduct, Vulnerability Assessments

    Intermediate · Specialization · 3 - 6 Months

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    Packt

    MCP for Leaders - Architecting Context-Driven AI

    Skills you'll gain: Model Context Protocol, AI Enablement, Responsible AI, AI Product Strategy, Strategic Leadership, Multimodal Prompts, Business Leadership, Strategic Decision-Making, Artificial Intelligence, Decision Making, Governance, Case Studies, Product Roadmaps

    Intermediate · Course · 1 - 3 Months

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    Packt

    Mastering ISO 27001 Controls: Implementation and Auditing

    Skills you'll gain: ISO/IEC 27001, Auditing, Audit Planning, Security Controls, Security Management, Information Systems Security, Information Assurance, Risk Management, Risk Management Framework, Security Strategy, Security Requirements Analysis, Identity and Access Management, Security Awareness, Information Technology

    Intermediate · Course · 1 - 3 Months

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    Coursera

    GitLab CI/CD: Automating Software Delivery

    Skills you'll gain: CI/CD, Hardware Design, Continuous Integration, Continuous Deployment, Devops Tools, Electronic Hardware, Embedded Software, Continuous Delivery, Test Automation, Software Development Tools, Automation, Verification And Validation, YAML, Process Optimization

    Intermediate · Course · 1 - 4 Weeks

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    Alex Genadinik

    5 Sales-Video Formats For A Website Or YouTube Monetization

    Skills you'll gain: Sales Strategy, Advertising Sales, Video Production, Marketing Materials, Facebook, Promotional Strategies, Content Creation, Content Marketing, Drive Engagement, Target Audience

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Automate Data Pipelines: Schema Evolution

    Skills you'll gain: Apache Airflow, Data Pipelines, Data Validation, Extract, Transform, Load, Data Migration, Data Quality, Data Integrity, Data Transformation, Data Modeling, System Monitoring, Continuous Monitoring, Scalability, Technical Communication

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Analyze and Act on Audience Insights: Coursera
  • Become an EMT: University of Colorado System
  • Foundations of B2B Tech Sales: LearnQuest
  • Design and Optimize Basement Parking Layouts in AutoCAD: EDUCBA
  • Reconcile Accounts & QuickBooks Integrity: Coursera
  • Microsoft Azure AI in Healthcare: Microsoft
  • Building Trustworthy AI: Coursera
  • MCP for Leaders - Architecting Context-Driven AI: Packt
  • Mastering ISO 27001 Controls: Implementation and Auditing: Packt
  • GitLab CI/CD: Automating Software Delivery: Coursera

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