Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Maintainability, Web Applications, Application Development, Generative AI, Software Development, Jest (JavaScript Testing Framework), Javascript, ChatGPT, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Planning, Strategic Sourcing, Supply Chain Management, Demand Planning, Customer Demand Planning, Supplier Relationship Management, Operations Management, Procurement, Logistics, Presentations, Inventory Management System, Purchasing, Customer Relationship Building, Operational Efficiency, Forecasting
Mixed · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Blockchain, Private Cloud, Restful API, Go (Programming Language), Compliance Auditing, Program Development, Frontend Integration, Software Development Tools, Application Programming Interface (API), Enterprise Security, Auditing
Advanced · Course · 1 - 3 Months

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Procedure Development, Database Management Systems, Query Languages
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Computer Programming, Software Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Fundraising, Drive Engagement, Community Development, Community Outreach, Online Advertising, Goal Setting, Promotional Strategies, Content Creation, User Interface and User Experience (UI/UX) Design, Creativity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Security, Oracle Cloud, Identity and Access Management, Encryption, Infrastructure Security, Network Security, Data Security, Continuous Monitoring, Cloud Computing, Cloud Infrastructure, Security Strategy, Threat Detection, Data Encryption Standard, Cloud Computing Architecture, Authorization (Computing), Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Microsoft Azure, Prompt Engineering, Cloud Deployment, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, AI Workflows, Data Pipelines, Continuous Monitoring, Performance Tuning, Scalability
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design, Interactive Design, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Usability, User Interface (UI) Design, UI Components, Browser Compatibility, Web Development
Intermediate · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: digital literacy, Digital Communications, Emerging Technologies, Digital Transformation, Safety and Security, Persona (User Experience), Cyber Governance, Technology Strategies, Law, Regulation, and Compliance, Empathy & Emotional Intelligence, Cultural Diversity, Innovation
Beginner · Course · 1 - 3 Months