Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Authentications, OAuth, Back-End Web Development, Event-Driven Programming, Database Management, Databases, Authorization (Computing), Redis, Secure Coding, Restful API, Debugging, API Design, Email Automation, Data Validation
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Apache Kafka, Data Loss Prevention, Performance Tuning, System Monitoring, Prometheus (Software), Scalability, Real Time Data, Grafana, Process Optimization, Distributed Computing, System Configuration, Command-Line Interface, Content Strategy
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Google Cloud Platform, Customer experience improvement, Google Workspace, Gemini, AI Product Strategy, AI Workflows, AI Security, Agentic systems, Google Docs, Cloud Infrastructure, Cloud Computing, Artificial Intelligence, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Docker (Software), Containerization, API Gateway, Redis, API Design, ASP.NET, .NET Framework, Software Architecture, Microsoft Visual Studio, Software Design Patterns, Cloud-Native Computing, Restful API, C# (Programming Language), Web Services, Application Programming Interface (API), Event-Driven Programming, Integration Testing, Software Development, Web Development
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Angular, Application Design, Software Architecture, Software Design Patterns, Frontend Performance, JavaScript Frameworks, TypeScript, Scripting Languages, UI Components, Javascript, Application Performance Management, Data Sharing, Real Time Data
Beginner · Course · 3 - 6 Months

LearnQuest
Skills you'll gain: Customer Engagement, Sales Training, Employee Retention, Sales Enablement, Sales Management, Innovation, Sales Strategy, Sales, Sales Development, Sales Territory Management, Stress Management, Team Building, Professional Networking, Technical Sales, Growth Strategies, Market Opportunities, Continuous Improvement Process, Constructive Feedback, Personalized Service, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, User Interface (UI), C# (Programming Language), Microsoft Visual Studio, Application Development, User Interface and User Experience (UI/UX) Design, Data Management, Data Validation, Object Oriented Programming (OOP), Verification And Validation
Beginner · Course · 1 - 4 Weeks
LearnQuest
Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Version Control, Microsoft Copilot, C# (Programming Language), Git (Version Control System), Microsoft Visual Studio, .NET Framework, Program Development, Application Development, Object Oriented Programming (OOP), Computer Programming, Microsoft Development Tools, Development Environment, User Interface (UI), Programming Principles
Beginner · Course · 1 - 3 Months

Cleveland Clinic
Skills you'll gain: Machine Learning Methods, Machine Learning, Machine Learning Algorithms, Healthcare Industry Knowledge, Health Informatics, Applied Machine Learning, Clinical Informatics, Health Care, Supervised Learning, Clinical Experience, Emerging Technologies, Artificial Intelligence, Reinforcement Learning, Data-Driven Decision-Making, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Improvement Process, Lean Methodologies
Beginner · Course · 1 - 4 Weeks