Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Kubernetes, Network Troubleshooting, Authentications, Debugging, Event Monitoring, System Monitoring, Application Deployment, API Design, Application Programming Interface (API), Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, User Interface and User Experience (UI/UX) Design, Web Applications, UI Components, Browser Compatibility, Javascript, Interactive Design, Mobile Development, Typography, Animations
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Model View Controller, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Photo Editing, Image Quality, Photography, Post-Production
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mockups, Visualization (Computer Graphics), Diagram Design, Wireframing, Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Graphic and Visual Design Software
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Project Management Software, Management Reporting, Data Management, Timelines, Project Schedules, Business Reporting, Work Breakdown Structure, Data Visualization, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Video Game Development, 3D Assets, Virtual Environment, Simulation and Simulation Software, Animations, 3D Modeling, Visualization (Computer Graphics), Simulations, Computer Graphics, Data Pipelines, Scripting, Debugging
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Personal Development, Productivity, Time Management, Self-Awareness, Stress Management, Creative Problem-Solving, Mindfulness, Resilience, Prioritization, Relationship Building, Goal Setting, Exercise Science, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, Apache Hadoop, Analytics, Social Media, Data Processing, Social Media Content, Data Management, Data Analysis, Data Integration, Data Transformation
Mixed · Course · 1 - 4 Weeks