
Tecnológico de Monterrey
Skills you'll gain: Telehealth, Patient Communication, Patient Education And Counseling, Health Technology, Health Care, Patient Treatment, Patient-centered Care, Remote Access Systems, Motivational Interviewing, Virtual Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: AI Workflows, Agentic Workflows, AI Orchestration, AI Security, API Testing, System Testing, Test Script Development, Context Management, Health Informatics, Performance Testing, Functional Testing, Business Logic
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Health Care Procedure and Regulation, Health Systems, Data Collection, Surveys, Community Health, Maternal Health, Research Design, Child Health
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Billing & Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Medical Terminology, Language Learning, Language Competency, Health Care, Literacy, Vocabulary, Nutrition and Diet
Beginner · Course · 3 - 6 Months

Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Health Care Administration, Market Dynamics, Health Care, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Value-Based Care, Organizational Structure, Information Technology, Business Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks