
University of Illinois Urbana-Champaign
Skills you'll gain: Maternal Health, Child Health, Anatomy, Endocrinology, Immunology, Infant Care, Preventative Care, Nutrition and Diet, Biochemistry, Nutrition Education, Production Process, Biology, Molecular, Cellular, and Microbiology
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Respiration, Respiratory Care, Pulmonology, Oxygen Therapy, Patient Evaluation, Pulmonary Function Testing, Airway Management, Capillary, Anatomy, Physiology, Patient Treatment, Immunology, Medical Terminology, Diagnostic Tests, Pharmacotherapy, Infectious Diseases
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, Health Systems, Requirements Elicitation, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Critical Thinking and Problem Solving, Patient-centered Care, Case Studies, Care Coordination, Empathy, Chronic Diseases, Stress Management, Emotional Intelligence, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient Communication, English Language, Verbal Communication Skills, Interpersonal Communications, Language Learning, Social Skills, Vocabulary, Active Listening, Oral Comprehension, Communication, Grammar, Relationship Building
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Policy, Electronic Medical Record System, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Data Security, Responsible AI, General Data Protection Regulation (GDPR), Emerging Technologies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months