Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Feature Engineering, Data Governance, Responsible AI, Data Quality, Strategic Decision-Making, Data-Driven Decision-Making, Customer Data Management, Data Ethics, Business Intelligence, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Machine Learning, Reinforcement Learning, Natural Language Processing

Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Design Thinking, Artificial Intelligence, UI/UX Research, Experience Design, Persona (User Experience), User Interface (UI), User Centered Design, Responsible AI, Design Research, Wireframing, Prototyping, Design Reviews, Prompt Patterns, User Story, Storyboarding, Professional Development, Presentations

Skills you'll gain: Unity Engine, Video Game Development, Agentic systems, Generative AI Agents, Game Design, Artificial Intelligence and Machine Learning (AI/ML), Animation and Game Design, Artificial Intelligence, Machine Learning Methods, Generative AI, Deep Learning, Game Theory, Design and Product, Design, Real Time Data

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Generative AI Agents, Prompt Patterns, LLM Application, Ideation, Verification And Validation, Productivity, AI Personalization, OpenAI, Responsible AI, Agentic systems, Tool Calling, Artificial Intelligence, Large Language Modeling, Productivity Software, Risk Management Framework, Marketing Automation, Software Development

Skills you'll gain: Prompt Engineering, Prompt Patterns, Software Development Life Cycle, Large Language Modeling, Software Architecture, LangChain, ChatGPT, Responsive Web Design, Restful API, LLM Application, Computer Vision, Generative AI, Responsible AI, IBM Cloud, Data Import/Export, Python Programming, Engineering Software, Workflow Management, Machine Learning, Data Science

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication