
Dubai College of Tourism
Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Cost Control, Social Media Marketing, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Hospitality and Food Services, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Recruitment, Smart Goals, Employee Performance Management, Employee Engagement, Diversity and Inclusion, Interviewing Skills, Human Resources, Human Resource Management, Organizational Structure, Employee Onboarding, Health Care Administration, Internal Communications, Labor Law
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Planning, Operations Management, Budgeting, Vendor Management, Marketing Design, Coordination
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Vendor Relationship Management, Financial Statements, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Business Metrics, Financial Management, Operating Budget, Finance, Leadership
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Revenue Recognition, International Financial Reporting Standards, Financial Reporting, Contract Accounting, Generally Accepted Accounting Principles (GAAP), Revenue Management, Financial Accounting, Contract Management
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), Payment Processing and Collection, CPT Coding, Medical Billing, Medical Coding, Billing, Revenue Management, Managed Care, Medicare, Medicaid
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation
Intermediate · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Hospitality, Guest Relations, Leadership, Customer Service, Leadership Development, Personalized Service, Operational Excellence, Talent Management, Customer Insights, Sustainable Business, Sustainability Standards, Consumer Behaviour, Experience Design
Beginner · Course · 1 - 3 Months