Google Cloud
Site Reliability Engineering: Measuring and Managing Reliability
Google Cloud

Site Reliability Engineering: Measuring and Managing Reliability

Taught in English

53,142 already enrolled


Gain insight into a topic and learn the fundamentals


(889 reviews)

Intermediate level
Some related experience required
13 hours to complete
3 weeks at 4 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • How to make systems reliable

  • Quantifying risks to and consequences of SLOs

  • Understanding SLIs, SLOs and SLAs

Details to know

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There are 7 modules in this course

This module is intended to bring you up to speed on the concepts underpinning SRE, CRE, and SLOs. If you're already familiar with these concepts, you may still find new information and perspectives in this module, but it is not necessary to complete it.

What's included

11 videos1 quiz

In this module we’re going to talk about how you measure the desired reliability of a service. We will address what to consider when setting SLOs for your application within your organization. We'll look at the three principles we use to measure the desired reliability of a service: figuring out what you want to promise and to whom, figuring out the metrics you care about that make your service reliability “good", and finally, deciding how much reliability is good enough.

What's included

7 videos4 quizzes

In this module, we’ll start by introducing a mechanism for quantifying unreliability using something called an error budget. We'll show how error budgets help you decide when to focus on making a service more reliable. And then we'll learn about some of the engineering and operational improvements that can help you do that.

What's included

7 videos3 quizzes

In this module we will start off by taking a look at some characteristics of monitoring metrics that can make them useful as SLIs and contrast these against other metrics that are less useful. Because the choice of where to measure an SLI is a key variable, we'll cover the five main ways you can measure an SLI and compare their pros and cons.

What's included

14 videos3 quizzes5 discussion prompts

In this module, we'll start off with an overview of our four step process for developing SLOs and SLIs for a user journey. We'll introduce the fictional company that created our example mobile game, the infrastructure that we'll be working with, and the simple user journey we'll be applying the four step process to.

What's included

7 videos2 quizzes2 peer reviews

In this module we'll be taking a critical look at the availability risks for our example service. We want to answer the question: "are our SLO targets and error budgets realistic?"

What's included

4 videos2 peer reviews

In this module, we'll cover best practices for documenting your SLOs, the rationale behind a formal error budget policy and how best to create one and finally, we'll look at an example error budget policy in order to understand the trade-offs and incentives that play out during negotiations when trying to write an error budget policy.

What's included

9 videos3 quizzes3 discussion prompts


Instructor ratings
4.5 (281 ratings)
Google Cloud Training
Google Cloud
1,472 Courses2,608,461 learners

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