
Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Trend Analysis, Financial Analysis, Data Import/Export, Business Reporting, Financial Data, Data Transformation, Accounting Records, Microsoft Excel, Performance Analysis, Financial Reporting, Data Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Office Procedures, Medical Management, Clinic Management Systems, Patient Registration, Triage, Health Care Procedure and Regulation, Patient Safety, Setting Appointments, Care Coordination, Patient Communication, Standard Operating Procedure, Data Entry, Record Keeping, Safety and Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Medical Office Procedures, Business Correspondence, Internal Communications, Business Writing, Strategic Communication, Writing, Patient Safety, Business Communication, Communication, Professionalism, Organizational Skills, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Nursing Administration, Financial Reporting, Budget Management, Variance Analysis, Financial Statements, Forecasting, Nursing Management, Financial Acumen, Financial Management, Budgeting, Operating Budget, Cost Management, Data-Driven Decision-Making, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Planning, Performance Measurement, Customer Retention, Analysis, Customer Insights, Brand Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Nursing Management, Professional Development, Teamwork, Leadership, Care Coordination, Collaboration, Relationship Building, Interpersonal Communications, Patient Safety, Communication, Resilience
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Enablement, Strategic Leadership, Business Leadership, Customer Insights, Organizational Effectiveness, Performance Measurement, Business Risk Management, Data-Driven Decision-Making, Business Metrics, Case Studies
Intermediate · Course · 1 - 4 Weeks
LearnQuest
Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention
Beginner · Course · 1 - 4 Weeks