• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • 客户体验战略(cx)

Results for "客户体验战略(cx)"


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Customer-Centric Enterprise: Product Lifecycle Management

    Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - 日本語版

    Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Preparando o Marketing Digital

    Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Marketing Management, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Marketing Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Marketing Effectiveness, Marketing Planning, Brand Management, Campaign Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Brand Loyalty, Customer experience strategy (CX), Budget Management, Performance Measurement, Digital Marketing

    Mixed · Course · 1 - 3 Months

  • G

    Google Cloud

    AI 世界的安全防護簡介

    Skills you'll gain: Data Security, Security Strategy, Responsible AI, Personally Identifiable Information, Information Assurance, Cloud Security, Information Systems Security, Enterprise Security, Data Ethics, Risk Management Framework, Cybersecurity, Safety and Security, Artificial Intelligence, Generative AI, Machine Learning

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Trust and Security with Google Cloud - 日本語版

    Skills you'll gain: Cloud Security, Encryption, Cloud Computing, Data Security, Cybersecurity, Network Security, Threat Detection, Infrastructure Security, Public Cloud, Authentications, Authorization (Computing), Data Storage, Identity and Access Management, Data Centers, Compliance Management

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Change Management for Google Workspace - 日本語版

    Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Employee Training, Google Workspace, Training and Development, Process Analysis, Needs Assessment, Stakeholder Communications, Strategic Communication, Stakeholder Engagement, Communication Strategies

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Canvas de propuesta de valor con Miro

    Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX)

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Introduction to Gemini for Google Workspace - 繁體中文

    Skills you'll gain: Google Gemini, Google Workspace, Productivity Software, Responsible AI, Generative AI, Gmail, Google Docs, Operational Efficiency, Process Improvement, Performance Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Strategic Growth Leadership for Managers

    Skills you'll gain: Sales Strategy, Strategic Leadership, Growth Strategies, Team Motivation, Customer Relationship Management (CRM) Software, Business Leadership, Sales, Customer experience strategy (CX), Plan Execution, Business Strategy, Team Performance Management, Leadership Development, Leadership, Communication, Strategic Decision-Making, Risk Analysis, Team Management, Business Acumen, Growth Mindedness

    Advanced · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini in Google Sheets - 日本語版

    Skills you'll gain: Google Gemini, Prompt Engineering, Google Workspace, Generative AI, Spreadsheet Software, Prompt Engineering Tools

    Beginner · Course · 1 - 4 Weeks

1…272829…34

In summary, here are 10 of our most popular 客户体验战略(cx) courses

  • Customer-Centric Enterprise: Product Lifecycle Management: University of Maryland, College Park
  • Gemini for Data Scientists and Analysts - 日本語版: Google Cloud
  • Preparando o Marketing Digital: Fundação Instituto de Administração
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Master Marketing Strategy: Analyze, Design & Evaluate: EDUCBA
  • AI 世界的安全防護簡介: Google Cloud
  • Trust and Security with Google Cloud - 日本語版: Google Cloud
  • Change Management for Google Workspace - 日本語版: Google Cloud
  • Canvas de propuesta de valor con Miro: Coursera
  • Introduction to Gemini for Google Workspace - 繁體中文: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok