
University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Marketing, Business Strategy, Enterprise Risk Management (ERM), Scalability, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Target Market, Digital Marketing, Customer Insights, Content Strategy, Marketing Management, Brand Strategy, Agile Methodology, Storytelling, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Effectiveness, Marketing Planning, Brand Management, Campaign Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Brand Loyalty, Customer experience strategy (CX), Budget Management, Performance Measurement, Digital Marketing
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Security, Security Strategy, Responsible AI, Personally Identifiable Information, Information Assurance, Cloud Security, Information Systems Security, Enterprise Security, Data Ethics, Risk Management Framework, Cybersecurity, Safety and Security, Artificial Intelligence, Generative AI, Machine Learning
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Security, Encryption, Cloud Computing, Data Security, Cybersecurity, Network Security, Threat Detection, Infrastructure Security, Public Cloud, Authentications, Authorization (Computing), Data Storage, Identity and Access Management, Data Centers, Compliance Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Employee Training, Google Workspace, Training and Development, Process Analysis, Needs Assessment, Stakeholder Communications, Strategic Communication, Stakeholder Engagement, Communication Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX)
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Productivity Software, Responsible AI, Generative AI, Gmail, Google Docs, Operational Efficiency, Process Improvement, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Strategic Leadership, Growth Strategies, Team Motivation, Customer Relationship Management (CRM) Software, Business Leadership, Sales, Customer experience strategy (CX), Plan Execution, Business Strategy, Team Performance Management, Leadership Development, Leadership, Communication, Strategic Decision-Making, Risk Analysis, Team Management, Business Acumen, Growth Mindedness
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Prompt Engineering, Google Workspace, Generative AI, Spreadsheet Software, Prompt Engineering Tools
Beginner · Course · 1 - 4 Weeks