
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Large Language Modeling, AI Personalization, Productivity Software, HubSpot CRM, Business Process Automation, Email Marketing, Artificial Intelligence and Machine Learning (AI/ML), Google Sheets, Automation
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Large Language Modeling, LLM Application, Productivity, Project Planning, OpenAI, Taking Meeting Minutes, Risk Analysis, Timelines, Project Risk Management, Project Management Software, Project Schedules, Project Management, Project Documentation, Generative AI, Artificial Intelligence, Scheduling, Project Implementation
Beginner · Specialization · 1 - 3 Months

Edureka
Skills you'll gain: AI Personalization, OpenAI, Agentic systems, Application Deployment, Generative AI Agents, Cloud API, ChatGPT, API Gateway, Cloud Development, CI/CD, System Monitoring, Responsible AI, Artificial Intelligence, Generative AI, Development Testing, User Experience Design, JSON, Debugging
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Workflow Management, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, Prompt Engineering, Technology Strategies, Decision Support Systems, Emerging Technologies, Responsible AI
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Large Language Modeling, Responsible AI, ChatGPT, LLM Application, AI Product Strategy, Generative AI, Organizational Strategy, Strategic Leadership, Market Research, Trend Analysis, OpenAI, Technology Strategies, Business Strategy, Real Time Data, Governance, Data-Driven Decision-Making, Artificial Intelligence, Data Ethics, Team Management, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
Beginner · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Customer Acquisition Management, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Customer Engagement, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Business Marketing, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Google Gemini, ChatGPT, Responsible AI, Content Creation, Digital Marketing, Marketing Strategies, Keyword Research, Generative AI, Search Engine Optimization, Digital Content, Social Media Content, Email Marketing, Artificial Intelligence, Copywriting, Target Audience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Content Creation, Consumer Behaviour, Email Marketing
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Generative AI Agents, Prompt Patterns, Anthropic Claude, Multimodal Prompts, LLM Application, Productivity, OpenAI, AI Personalization, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Automation, Software Architecture, Software Testing, Software Design
Beginner · Specialization · 3 - 6 Months

Starweaver
Skills you'll gain: Responsible AI, AI Product Strategy, Technology Roadmaps, Organizational Change, Stakeholder Engagement, Market Opportunities, Change Management, Google Gemini, Anthropic Claude, Business Strategy, Generative AI, Corporate Strategy, Corporate Communications, Enterprise Security, Prompt Engineering, Corporate Sustainability, Business Communication, Communication Strategies, Marketing Strategy and Techniques, Communication
Intermediate · Specialization · 1 - 4 Weeks