
Skills you'll gain: Verbal Communication Skills, Client Services, Oral Expression, Interpersonal Communications, Communication, Customer Relationship Building, Active Listening, Communication Strategies, Customer and Client Support, Consultative Approaches, Operational Risk, Risk Management Framework, Compliance Management, Business Communication, Constructive Feedback, Regulatory Compliance, Bank Regulations, Banking, Customer experience improvement, Banking Services
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Dashboard, B2B Sales, Sales Presentations, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Composure, Emotional Intelligence, Storytelling, Problem Solving, Proposal Writing, Responsible AI, Negotiation
Intermediate · Specialization · 3 - 6 Months

Scrimba
Skills you'll gain: Model Context Protocol, Prompt Engineering, Retrieval-Augmented Generation, LangChain, OpenAI API, Prompt Patterns, Embeddings, Image Analysis, Responsible AI, AI Workflows, OpenAI, LLM Application, AI Integrations, Cloud Deployment, Cloud Applications, Multimodal Prompts, Memory Management, Hugging Face, Vector Databases, Software Engineering
★ 4.5 (348) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Microsoft Copilot, Scrum (Software Development), AI Enablement, Backlogs, AI Workflows, Responsible AI, AI literacy, User Story, Anthropic Claude, Jira (Software), Sprint Planning, AI Integrations, Agile Methodology, ChatGPT, Presentations, Prioritization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (322) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Model Context Protocol, Responsible AI, LangGraph, AI Integrations, AI Workflows, AI Orchestration, Agentic Workflows, LangChain, Agentic systems, Generative AI Agents, CrewAI, OpenAI API, LLM Application, Tool Calling, OpenAI, Model Deployment, Compliance Management, Governance, AI Security, Artificial Intelligence and Machine Learning (AI/ML)
★ 2.4 (14) · Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Prompt Patterns, Prompt Engineering, Generative AI, Anthropic Claude, Large Language Modeling, Generative Model Architectures, ChatGPT, AI literacy, AI powered creativity, Data Ethics, Writing and Editing, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Editing, Writing, Artificial Intelligence, AI Enablement, Responsible AI, Workplace inclusivity, Business Writing
★ 4.4 (209) · Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, Calendar Management, Organizational Skills, AI powered creativity, Generative AI, Artificial Intelligence, Large Language Modeling, Gmail, AI Personalization, HubSpot CRM, Email Marketing, Google Sheets, Workflow Management, Automation
★ 4.8 (7.9K) · Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Generative AI Agents, Prompt Patterns, Anthropic Claude, Agentic Workflows, Token Optimization, Multimodal Prompts, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Software Engineering, Software Development Tools, Software Development, Automation, Software Architecture, Software Testing, Software Design
★ 4.8 (8.9K) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Slack (Software), Stakeholder Engagement, Communication Planning, Project Management Software, Content Performance Analysis, Driving engagement, Communication Strategies, Workflow Management, Automation, AI Integrations
Beginner · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Communication, Technical Writing, Technical Documentation, Writing and Editing, Software Documentation, Proofreading, Writing, Report Writing, Usability, Target Audience, Prompt Engineering, Style Guides, Artificial Intelligence, Research, Design, User Experience, Document Management, Quality Assurance, User Research, Research Methodologies
★ 3.8 (11) · Beginner · Specialization · 1 - 3 Months

Khalifa University
Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, Data Management, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, AI Integrations, Data Preprocessing, Customer Analysis, Transfer Learning, Customer Data Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
★ 4.3 (7) · Beginner · Specialization · 3 - 6 Months