
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Security Awareness Training, Operating Systems, Computer Literacy, File Systems, File Management, Microsoft Windows, Data Security, Email Security, Information Technology, Computer Hardware, Computer Networking, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Influencing, Non-Verbal Communication, Culture Transformation, Organizational Change, Organizational Leadership, Communication, Communication Strategies, Verbal Communication Skills, Positivity, Team Leadership, Emotional Intelligence, Personal Development
Advanced · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Childhood Education and Development, Child Development, Student-Centred Learning, Working With Children, Pedagogy, Student Engagement, Teaching, Education and Training, Mathematics Education, Diversity Awareness, Instructional Strategies, Human Development, Human Learning, Parent Communication, Curriculum Development, Program Evaluation, Economics, Policy, and Social Studies, Policy Development, Socioeconomics, User Feedback
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Language Competency, Business Correspondence, Verbal Communication Skills, Negotiation, Business Writing, Writing, Oral Comprehension, Business Communication, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Communication, Digital Marketing, Target Audience, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Telehealth, Patient Communication, Health Technology, Patient Education And Counseling, Medical Privacy, Health Care, Patient-centered Care, Telecommunications, Health Informatics, Health Administration, Chronic Diseases, Data Security
Beginner · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Diversity Awareness, Higher Education, Teaching, Differentiated Instruction, Student Engagement, Classroom Management, Pedagogy, Instructional Strategies, Innovation, Student-Centred Learning, Discussion Facilitation, Problem Solving, Collaboration
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Delegation Skills, Supervision, Management Training And Development, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Team Motivation, Strategic Leadership, Personal Development, Coordination, Business Management, Decision Making, Coaching
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Persuasive Communication, Communication, Verbal Communication Skills, Public Speaking, Analysis, Probability & Statistics, Research, Data Presentation, Data Visualization, Persona (User Experience), Psychology
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Emotional Intelligence, People Management, Leadership and Management, Behavior Management, Productivity, Organizational Effectiveness, Professional Development, Teamwork, Communication, Leadership, Human Resources
Beginner · Course · 1 - 4 Weeks