Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement

Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Databases, Database Architecture and Administration, Relational Databases, Apache Cassandra, NoSQL, Amazon S3, Data Warehousing, SQL, Redis

Skills you'll gain: Retrieval-Augmented Generation, Generative AI Agents, Generative AI, AI Enablement, Prompt Engineering, AI Orchestration, Customer experience improvement, Google Cloud Platform, Organizational Strategy, Customer experience strategy (CX), Innovation, Change Management

Skills you'll gain: Cloud-Native Computing, Containerization, Serverless Computing, Microservices, Kubernetes, Docker (Software), Cloud Storage, Cloud Computing Architecture

Skills you'll gain: Management Reporting, Change Management

Skills you'll gain: DevOps, Gemini, IT Infrastructure, Kubernetes, Google Cloud Platform, AI Enablement, Continuous Integration, Artificial Intelligence, Build Tools

Skills you'll gain: Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Climate Change Mitigation, Environmental Issue, Sustainable Development, Social Determinants Of Health, Health Disparities, Social Sciences, Environmental Policy, Environment, Media and Communications, Physical Science, Scientific Methods, Interpersonal Communications, Environmental Science

Skills you'll gain: Dataflow, Site Reliability Engineering, Data Pipelines, Data Integrity, System Monitoring, Data Processing, Performance Tuning, Continuous Deployment, Debugging, CI/CD, Event Monitoring, Unit Testing, Google Cloud Platform, Disaster Recovery, Dashboard

Skills you'll gain: File Systems, Mac OS, User Accounts, File Management, User Provisioning, Data Security, Operating System Administration, Software Installation, Unix, System Configuration, Operating Systems, Unix Commands, Data Storage, Encryption, Hardware Troubleshooting

Skills you'll gain: Amazon S3, Cloud Storage, Amazon Web Services, Data Storage Technologies, Data Storage, Disaster Recovery, Data Security