Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Data Governance, Data Storage Technologies, Analytics, Business Analytics, Data Storage, Big Data, Databases, Business Intelligence, Data Analysis, Relational Databases, Data Quality, SQL, Organizational Structure, Cloud Computing

Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Web Services, Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Server Side

Skills you'll gain: Predictive Modeling, Data Visualization, Data Presentation, Data-Driven Decision-Making, Advanced Analytics, Data Storytelling, Business Analytics, Business Reporting, Global Marketing, Management Reporting, User Feedback, Business Intelligence Software, Regional Sales, Artificial Intelligence, Key Performance Indicators (KPIs), Law, Regulation, and Compliance

Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Internal Communications, Design and Product, Employee Engagement, Growth Strategies, Customer Engagement, Portfolio Management, Competitive Analysis

Skills you'll gain: Application Lifecycle Management, CI/CD, Continuous Integration, Microsoft Power Platform, Continuous Delivery, Continuous Deployment, Software Development Life Cycle, Enterprise Application Management, Change Control, Application Deployment, Azure DevOps, Release Management, Microsoft Azure, Configuration Management, Multi-Tenant Cloud Environments, Command-Line Interface, Version Control, Data Import/Export, YAML, Data Science

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics

Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development

Skills you'll gain: Reinforcement Learning, Machine Learning, Artificial Intelligence, Markov Model, Algorithms, Linear Algebra, Probability Distribution

Skills you'll gain: Search Engine Optimization, Case Studies, Process Improvement and Optimization, Web Analytics and SEO, Competitive Analysis, Keyword Research, Content Strategy, Business Strategy, Marketing Strategies, Analysis, Auditing

Skills you'll gain: Systems Engineering, Systems Development, Conceptual Design, Systems Design, Requirements Analysis, Systems Development Life Cycle, Requirements Elicitation, Systems Architecture, Systems Integration, Engineering Design Process, Functional Design, System Design and Implementation, Concept Of Operations, Technical Design, Configuration Management, Program Development, Prototyping, System Requirements, Risk Management Framework, Verification And Validation

Skills you'll gain: Procurement, Strategic Sourcing, Supplier Relationship Management, Contract Management, Supplier Performance Management, Negotiation, Contract Negotiation, Process Optimization, Value Propositions, Risk Management, Market Research, Market Analysis