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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Packt

    Deep Learning: Convolutional Neural Networks with TensorFlow

    Skills you'll gain: Transfer Learning, Keras (Neural Network Library), Embeddings, Deep Learning, Image Analysis, Computer Vision, Natural Language Processing, Data Preprocessing

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Building a ChatGPT AI with JavaScript - A Code-Along Guide

    Skills you'll gain: React.js, ChatGPT, Cascading Style Sheets (CSS), Generative AI, Development Environment, Microsoft Visual Studio, Web Design and Development, Secure Coding, Node.JS, Prompt Engineering, Javascript, API Design, Debugging

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Maryland, College Park

    Applied Public Health Informatics for Leaders

    Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Building Transformations and Preparing Data with Wrangler in Cloud Data Fusion

    Skills you'll gain: Data Wrangling, Command-Line Interface, Data Transformation, Data Processing, Data Pipelines, Google Cloud Platform, Data Integration, Data Management, Database Administration

    Beginner · Project · Less Than 2 Hours

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    Adobe

    Job Applications Essentials

    Skills you'll gain: Adobe Express, LinkedIn, Interviewing Skills, Critical Thinking, Graphic Design, Creativity, Personal Attributes, Design, Branding, Storytelling, Communication, Strategic Thinking, Professional Development, Self-Awareness, Digital Communications

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    What's New in Modern C++

    Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), System Programming

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Software Development & APIs for Network Engineers

    Skills you'll gain: Software Development Methodologies, Development Environment, Software Development, Application Programming Interface (API), Version Control, Software Design Patterns, JSON, Network Engineering, Software Development Tools, Restful API, Virtualization and Virtual Machines, Web Applications, TCP/IP, YAML, Extensible Markup Language (XML)

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    C# and Unity by Example — 20+ Mini Game Development Projects

    Skills you'll gain: Unity Engine, Mobile Development, Android (Operating System), Video Game Development, Game Design, C# (Programming Language), User Interface (UI), Scripting, Programming Principles, Development Environment, Animations

    Beginner · Course · 3 - 6 Months

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    Coursera

    GenAI for Writing and Auditing VBA Macros in Finance

    Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Entiende el usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    SingleStore on Google Cloud

    Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Cloud Deployment, Data Integration, Cloud Hosting, Query Languages, Cloud Computing, Public Cloud, Data Management

    Advanced · Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Deep Learning: Convolutional Neural Networks with TensorFlow: Packt
  • Building a ChatGPT AI with JavaScript - A Code-Along Guide: Packt
  • Work with Gemini Models in BigQuery - Deutsch: Google Cloud
  • Applied Public Health Informatics for Leaders: University of Maryland, College Park
  • Building Transformations and Preparing Data with Wrangler in Cloud Data Fusion: Google Cloud
  • Job Applications Essentials: Adobe
  • What's New in Modern C++: Pearson
  • Software Development & APIs for Network Engineers: Packt
  • C# and Unity by Example — 20+ Mini Game Development Projects: Packt
  • GenAI for Writing and Auditing VBA Macros in Finance: Coursera

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