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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    GenAI for AWS: AI-Driven Cloud Automation & Scaling

    Skills you'll gain: Amazon Bedrock, Cloud Computing Architecture, AI Workflows, Generative AI, Cloud Engineering, Amazon Web Services, Cloud Computing, Cloud Deployment, Model Deployment, AWS Identity and Access Management (IAM), Performance Tuning, Scalability

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Deploying and Scaling iOS Applications

    Skills you'll gain: Apple iOS, Apple Xcode, Core Data (Software), iOS Development, Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Image Generation with AI Training Course

    Skills you'll gain: Autoencoders, Generative AI, Embeddings, Generative Model Architectures, Prompt Engineering, Image Analysis, Unsupervised Learning, PyTorch (Machine Learning Library), Transfer Learning

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Mastering Microsoft Endpoint Manager and Intune

    Skills you'll gain: Active Directory, Security Management, Azure Active Directory

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Advanced .NET with TPL & PLINQ: Conducting Performance Boost

    Skills you'll gain: .NET Framework, Performance Tuning, Debugging, Health Informatics, Performance Testing, C# (Programming Language), Data-oriented programming, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

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    Coursera

    Entiende el usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

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    Whizlabs

    Getting Started with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Responsible AI, Retrieval-Augmented Generation, AWS SageMaker, AI Orchestration, AI Workflows, Generative AI, AI Security, Amazon CloudWatch, Artificial Intelligence, Model Evaluation, Prompt Engineering, Embeddings, Automation, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Weather Data in BigQuery

    Skills you'll gain: Big Data, Analytics, Query Languages, Google Cloud Platform, Data Processing, Data Analysis, Data Integration, Time Series Analysis and Forecasting

    Beginner · Project · Less Than 2 Hours

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    Minnesota State University, Mankato

    Technical Editing

    Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Writing and Auditing VBA Macros in Finance

    Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Python for OOP - The A to Z OOP Python Programming Course

    Skills you'll gain: Programming Principles, Computer Programming, Software Design

    Intermediate · Course · 1 - 3 Months

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    Dubai College of Tourism

    Travel Agency Fundamentals

    Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • GenAI for AWS: AI-Driven Cloud Automation & Scaling: Coursera
  • Deploying and Scaling iOS Applications: Board Infinity
  • Image Generation with AI Training Course: Simplilearn
  • Mastering Microsoft Endpoint Manager and Intune: Packt
  • Advanced .NET with TPL & PLINQ: Conducting Performance Boost: Coursera
  • Entiende el usuario típico en Facebook: Coursera
  • Getting Started with Amazon Bedrock: Whizlabs
  • Weather Data in BigQuery: Google Cloud
  • Technical Editing: Minnesota State University, Mankato
  • GenAI for Writing and Auditing VBA Macros in Finance: Coursera

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