• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    P

    Packt

    Windows Terminal Skills

    Skills you'll gain: User Interface (UI), User Interface and User Experience (UI/UX) Design

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Blender Lighting & Compositing for Beginners

    Skills you'll gain: Cinematography, Computer Graphics, 3D Modeling, Visualization (Computer Graphics), Photography, Image Quality

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Logistic Regression with R: Build & Predict

    Skills you'll gain: Logistic Regression, Model Evaluation, Data Preprocessing, Predictive Modeling, R Programming, Feature Engineering, Statistical Modeling, Risk Modeling, Classification And Regression Tree (CART), Applied Machine Learning, Regression Analysis, Predictive Analytics, Advanced Analytics, Machine Learning Methods, Data Manipulation, Supervised Learning, Performance Measurement, Credit Risk, Dimensionality Reduction

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced UiPath, Orchestrator, and Mock Interviews

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Debugging, Test Automation, Configuration Management, Continuous Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Master RAW Editing in Affinity Photo

    Skills you'll gain: Photo Editing, Image Quality, Photography, Post-Production

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Advanced Java Programming

    Skills you'll gain: File I/O, Object Oriented Programming (OOP), Java Programming, Data Structures, Data Persistence, Programming Principles

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer une page de collecte de fonds sur Chuffed

    Skills you'll gain: Fundraising, Goal Setting, Drive Engagement, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    QlikView & QlikSense: Build & Analyze Data Models

    Skills you'll gain: Data Modeling, Enterprise Resource Planning, Dashboard, Business Intelligence, Data Visualization Software, Workflow Management, Pivot Tables And Charts, Data Import/Export, Extract, Transform, Load, Data Integration, Microsoft Excel, Data Transformation, Data Security, Scripting

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Data Science Model Deployments and Cloud Computing on GCP

    Skills you'll gain: Docker (Software), CI/CD, Model Deployment, Cloud Deployment, Cloud Development, Application Performance Management, Google App Engine

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Predictive Analytics Model for Term Deposit Investment

    Skills you'll gain: Classification And Regression Tree (CART), Model Evaluation, Predictive Analytics, Predictive Modeling, Decision Tree Learning, Data Preprocessing, Data-Driven Decision-Making, Marketing Analytics, Feature Engineering, Classification Algorithms, Financial Forecasting, Performance Tuning

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    TensorFlow: Build & Deploy Face Mask Detection

    Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Deep Learning, Transfer Learning, Image Analysis, Model Deployment, Convolutional Neural Networks, Keras (Neural Network Library), Applied Machine Learning, Python Programming

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Modeling Techniques and Detailed Prop Creation

    Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Computer Graphic Techniques

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience improvement
customer experience in telecommunication
branding and customer experience
generative ai for customer experience optimization
ai for customer experience with chatbots and analytics
voice of the customer (voc): enhancing experiences
1…511512513…550

In summary, here are 10 of our most popular customer experience courses

  • Windows Terminal Skills: Packt
  • Blender Lighting & Compositing for Beginners : Packt
  • Logistic Regression with R: Build & Predict: EDUCBA
  • Advanced UiPath, Orchestrator, and Mock Interviews: Packt
  • Master RAW Editing in Affinity Photo: Skillshare
  • Advanced Java Programming: EDUCBA
  • Créer une page de collecte de fonds sur Chuffed : Coursera
  • QlikView & QlikSense: Build & Analyze Data Models: EDUCBA
  • Data Science Model Deployments and Cloud Computing on GCP: Packt
  • Predictive Analytics Model for Term Deposit Investment: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok