Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Data Security, Cybersecurity, Cyber Attacks, Web Applications, Threat Detection, Security Awareness, Vulnerability Management, Encryption, Authentications, Authorization (Computing), PHP (Scripting Language)
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), DevSecOps, Secure Coding, Application Security, Threat Detection, Security Testing, Security Engineering, Continuous Delivery, Continuous Integration, Vulnerability Assessments, CI/CD, Vulnerability Scanning, Continuous Deployment
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Javascript, Cascading Style Sheets (CSS), Event-Driven Programming, Web Applications, Web Development Tools, Hypertext Markup Language (HTML), Frontend Performance, Document Management, Animations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: A/B Testing, Sampling (Statistics), Statistical Inference, Estimation, Statistical Analysis, Analytics, Probability & Statistics, Data Analysis, Correlation Analysis, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Back-End Web Development, Model Evaluation, Model Deployment, User Interface (UI) Design, Performance Tuning, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, User Interface and User Experience (UI/UX) Design, Web Applications, UI Components, Browser Compatibility, Javascript, Interactive Design, Mobile Development, Typography, Animations
Beginner · Course · 1 - 3 Months