• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    생성형 AI 에이전트: 조직 혁신

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Beginning Security

    Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Data Security, Cybersecurity, Cyber Attacks, Web Applications, Threat Detection, Security Awareness, Vulnerability Management, Encryption, Authentications, Authorization (Computing), PHP (Scripting Language)

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 9

    Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Splunk Enterprise Administration Fundamentals

    Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Security Essentials for Modern Developers

    Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), DevSecOps, Secure Coding, Application Security, Threat Detection, Security Testing, Security Engineering, Continuous Delivery, Continuous Integration, Vulnerability Assessments, CI/CD, Vulnerability Scanning, Continuous Deployment

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Talend Data Integration: Build & Automate Workflows

    Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Créez une publicité ciblée avec facebook audience insights

    Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering DOM with JavaScript: Apply, Implement, Optimize

    Skills you'll gain: Javascript, Cascading Style Sheets (CSS), Event-Driven Programming, Web Applications, Web Development Tools, Hypertext Markup Language (HTML), Frontend Performance, Document Management, Animations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 2: Unit 2

    Skills you'll gain: A/B Testing, Sampling (Statistics), Statistical Inference, Estimation, Statistical Analysis, Analytics, Probability & Statistics, Data Analysis, Correlation Analysis, Descriptive Statistics

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Java SE 17 Developer (1Z0-829): Unit 5

    Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Create Your Own ChatGPT Clone using Python

    Skills you'll gain: OpenAI API, Back-End Web Development, Model Evaluation, Model Deployment, User Interface (UI) Design, Performance Tuning, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Build 5 Responsive Websites with HTML, CSS, and JavaScript

    Skills you'll gain: Responsive Web Design, Front-End Web Development, Web Design and Development, HTML and CSS, User Interface and User Experience (UI/UX) Design, Web Applications, UI Components, Browser Compatibility, Javascript, Interactive Design, Mobile Development, Typography, Animations

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience improvement
customer experience in telecommunication
branding and customer experience
generative ai for customer experience optimization
ai for customer experience with chatbots and analytics
voice of the customer (voc): enhancing experiences
1…518519520…549

In summary, here are 10 of our most popular customer experience courses

  • 생성형 AI 에이전트: 조직 혁신: Google Cloud
  • Beginning Security: Packt
  • AWS Developer: Unit 9: Pearson
  • Splunk Enterprise Administration Fundamentals: Packt
  • Security Essentials for Modern Developers: Coursera
  • Talend Data Integration: Build & Automate Workflows: EDUCBA
  • Créez une publicité ciblée avec facebook audience insights: Coursera
  • Mastering DOM with JavaScript: Apply, Implement, Optimize: EDUCBA
  • Data Science Fundamentals Part 2: Unit 2: Pearson
  • Java SE 17 Developer (1Z0-829): Unit 5: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok