Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Simplilearn
Skills you'll gain: User Story, Project Estimation, Sprint Planning, Agile Project Management, Agile Methodology, Estimation, Stakeholder Communications, Backlogs, Agile Product Development, Stakeholder Management, Project Controls, Prioritization, Project Management, Forecasting, Release Management, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), UI Components, Javascript and jQuery, Front-End Web Development, Hypertext Markup Language (HTML), Web Development, Browser Compatibility, Javascript, Typography, Web Analytics and SEO, Wireframing, Web Content Accessibility Guidelines, Logo Design
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Microservices, Amazon Web Services, Middleware, Software Architecture, Systems Architecture, Email Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Algorithms, Pseudocode, Javascript, Data Structures, Computational Thinking, Performance Tuning, Computer Programming, Solution Design, Object Oriented Programming (OOP), Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, Amazon Web Services, AWS CloudFormation, YAML, Cloud Development, Development Environment, Amazon CloudWatch, Restful API, API Gateway, Amazon S3, Amazon DynamoDB, Node.JS, Software Development, Software Development Tools, Application Deployment, Microsoft Visual Studio, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Network Administration, Software Installation, System Configuration, Servers, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Cleansing, Database Design, Data Integration, SQL, Data Manipulation, Database Management, Relational Databases, Data Validation, Data Quality, Data Integrity, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Management Systems, Authentications, Role-Based Access Control (RBAC), Application Deployment, Authorization (Computing), Cloud Deployment, Web Components, Content Management, Restful API, Continuous Deployment, TypeScript, Application Programming Interface (API), Web Analytics and SEO, Query Languages, Web Applications, Business Logic, Web Development Tools, Package and Software Management, Node.JS, Software Architecture
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Security, Containerization, Threat Detection, Encryption, Infrastructure Security, Security Engineering, Network Security, Hardening, Scenario Testing, Continuous Monitoring, Virtual Networking, Authorization (Computing), Authentications, YAML
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Business Reporting, Report Writing, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Data Manipulation, Analytical Skills, Prompt Engineering Tools, Data Transformation, Business Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks