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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Simplilearn

    Infrastructure as a Service Training for Beginners

    Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, AWS CloudFormation, YAML, Automation

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    TensorFlow: Build & Deploy Face Mask Detection

    Skills you'll gain: Tensorflow, Computer Vision, Model Evaluation, Deep Learning, Transfer Learning, Image Analysis, Model Deployment, Convolutional Neural Networks, Keras (Neural Network Library), Applied Machine Learning, Python Programming

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    GenAI for Sales Reps: Streamlining Lead Qualification

    Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Advanced jQuery Techniques and Interactivity

    Skills you'll gain: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Build and Deploy an eCommerce Shop with jQuery, HTML & CSS

    Skills you'll gain: Ajax, Responsive Web Design, HTML and CSS, Javascript and jQuery, Application Deployment, Web Development, Semantic Web, JSON, User Interface (UI), Data Validation, Payment Systems

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Card Sorting: Organize Content with Card Sort Techniques

    Skills you'll gain: Information Architecture, User Experience, Content Management, Usability, UI/UX Research, Usability Testing, Design Research, User Centered Design, User Research, Statistical Analysis, Content Strategy, Goal Setting, Sample Size Determination

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Advanced Detailing, Roof Design & Texturing

    Skills you'll gain: 3D Assets, 3D Modeling, Computer Graphics, Animation and Game Design

    Advanced · Course · 1 - 3 Months

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    Packt

    Deep Dive iOS 16 Swift - SwiftUI Programming

    Skills you'll gain: Apple Xcode, UI Components, iOS Development, User Interface (UI) Design, Apple iOS, Mobile Development, User Interface and User Experience (UI/UX) Design, Swift Programming, Responsive Web Design, User Interface (UI), Application Design, Animations, Interactive Design, Data Visualization Software, Interactive Data Visualization, Application Development, Model View Controller, Programming Principles, Application Programming Interface (API), Software Design

    Intermediate · Specialization · 3 - 6 Months

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    Pearson

    Detection and Response with XDR

    Skills you'll gain: Endpoint Detection and Response, Threat Management, Cyber Operations, Security Management, Threat Detection, Security Information and Event Management (SIEM), Cyber Threat Hunting, Security Strategy, Incident Response, Automation, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Security Essentials for Modern Developers

    Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), DevSecOps, Secure Coding, Application Security, Threat Detection, Security Testing, Security Engineering, Continuous Delivery, Continuous Integration, Vulnerability Assessments, CI/CD, Vulnerability Scanning, Continuous Deployment

    Advanced · Course · 1 - 4 Weeks

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    Google Cloud

    生成式 AI 智能体:助力组织转型

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, AI Product Strategy, Google Cloud Platform, Agentic systems, Organizational Strategy, Innovation

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Getting Started with Vertex AI Gemini 1.5 Flash

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, Data Analysis, Image Analysis, Multimodal Prompts, Data Processing, Text Mining

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Infrastructure as a Service Training for Beginners: Simplilearn
  • TensorFlow: Build & Deploy Face Mask Detection: EDUCBA
  • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera
  • Advanced jQuery Techniques and Interactivity: Packt
  • Build and Deploy an eCommerce Shop with jQuery, HTML & CSS: EDUCBA
  • Card Sorting: Organize Content with Card Sort Techniques: Packt
  • Advanced Detailing, Roof Design & Texturing: Packt
  • Deep Dive iOS 16 Swift - SwiftUI Programming: Packt
  • Detection and Response with XDR: Pearson
  • Security Essentials for Modern Developers: Coursera

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