Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Mapping, Extract, Transform, Load, Data Validation, Workflow Management, JSON, Fraud detection, Extensible Markup Language (XML), Metadata Management, Process Design, Data Integration, Data Cleansing, Data Transformation, Data Pipelines, Data Processing, Data Integrity, Data Modeling
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software Design
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Big Data, Generative AI, Customer Relationship Management, Predictive Modeling, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), SQL, Prompt Engineering, Data Analysis, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Design, Programming Principles, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Interface (UI), UI Components, Software Design, Maintainability, Application Development, Microsoft Windows, Object Oriented Programming (OOP), Python Programming, Data Persistence
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Model Evaluation, Data Preprocessing, Predictive Analytics, Logistic Regression, Risk Modeling, Statistical Modeling, Feature Engineering, Regression Analysis, Correlation Analysis, Classification Algorithms, Data Manipulation, Scikit Learn (Machine Learning Library), Data Transformation, Pandas (Python Package), NumPy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Visualization Software, Power BI, Dashboard, Ad Hoc Reporting, Business Reporting, Data Analysis Expressions (DAX), Management Reporting, Analysis, Business Analysis, Advanced Analytics, Strategic Decision-Making, Key Performance Indicators (KPIs), Design Elements And Principles, User Experience
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computational Logic, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Persistence, Virtual Networking, Proxy Servers, Key Management, Network Routing, YAML, Application Deployment, Disaster Recovery
Advanced · Course · 3 - 6 Months

Skillshare
Skills you'll gain: 3D Modeling, 3D Assets, Color Theory, Visualization (Computer Graphics), Computer Graphic Techniques, Image Quality, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks