
Packt
Skills you'll gain: Drive Engagement, Trustworthiness, Organizational Development, Safety Culture, Communication
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: LLM Application, LangChain, Responsible AI, Large Language Modeling, Model Deployment, OpenAI, Data Preprocessing, Hugging Face, Model Evaluation, Transfer Learning, Supervised Learning, Reinforcement Learning
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, AI Product Strategy, Leadership, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, LLM Application, Generative AI, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Prompt Engineering, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Content Development and Management, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Project Management Software, Google Docs, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management
Beginner · Guided Project · Less Than 2 Hours