
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Commercial Laws, Tax Laws, International Finance, Tax, Contract Review, Vendor Contracts, Legal Risk, Law, Regulation, and Compliance, Legal Strategy, Economics, Arbitration, E-Commerce, Banking, Investments
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Promotional Strategies, Technology Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation
Beginner · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: Global Marketing, International Finance, Intercultural Competence, Organizational Structure, Business, Small Business Accounting, Business Management, Market Analysis, Economics, Workforce Management, Cultural Diversity, Business Strategy, Entrepreneurship, Market Dynamics, Business Intelligence
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Financial Analysis, Case Studies, Entrepreneurship, Human Resources Management and Planning, New Product Development, Market Share, Marketing Strategies, Business Development, Business Analysis, Business Management, Business, Small Business Accounting, Organizational Structure, Recruitment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Marketing Channel, Consumer Behaviour, Point of Sale, Cross-Channel Marketing, Promotional Strategies, Marketing Strategies, Digital Marketing, Customer experience strategy (CX), Retail Store Operations, Merchandising, Sales Strategy, Customer Insights, Digital Transformation, Market Analysis
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Working Capital, Financial Statements, Financial Analysis, Accounts Receivable, Financial Data, Financial Planning, Financial Controls, Cash Management, Budget Management, Financial Management, Business Planning
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Value Propositions, Innovation, Entrepreneurship, Market Opportunities, Leadership, Organizational Leadership, Business Leadership, Business Modeling, New Business Development, Leadership and Management, Governance, Strategic Leadership, Business Strategy, Leadership Development, Succession Planning, Lean Methodologies, Growth Strategies, Business Management, Business Administration, Business Planning
Advanced · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Sales Management, Customer Analysis, AI Personalization, Regression Analysis, Product Knowledge, Data Analysis, Predictive Analytics, Forecasting, Business Metrics, Machine Learning, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Stress Management, Team Performance Management, Employee Engagement, Management Training And Development, Occupational Health, Mindfulness, Team Leadership, Productivity, Mental Health, Culture Transformation
Advanced · Course · 1 - 4 Weeks