Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Firewall, Virtual Environment, Identity and Access Management, Query Languages

Skills you'll gain: Web Content Accessibility Guidelines, Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Diversity Programs, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Verbal Communication Skills, Visual Impairment Education, Developmental Disabilities, Education Software and Technology, Microsoft Office, Microsoft Windows, Computer Displays, Productivity

Skills you'll gain: Generative AI, Artificial Intelligence, Responsible AI, Data Ethics, Productivity, Microsoft Copilot, AI Personalization, Prompt Engineering, Natural Language Processing

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management

Skills you'll gain: Generative AI, Artificial Intelligence, AI Product Strategy, Responsible AI, Machine Learning, Natural Language Processing

Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Role-Based Access Control (RBAC), Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, System Monitoring, Cloud Storage, Automation, Remote Access Systems

Skills you'll gain: Cloud Infrastructure, Cloud Services, Microsoft Azure, Cloud Platforms, Infrastructure As A Service (IaaS), IT Infrastructure, Cloud Computing, Virtual Machines, Virtualization, Virtual Private Networks (VPN)

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts