
Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Health Care Procedure and Regulation, Health Systems, Data Collection, Surveys, Community Health, Maternal Health, Research Design, Child Health
Mixed · Course · 1 - 3 Months

American Council on Exercise
Skills you'll gain: Nutrition Education, Nutrition and Diet, Nutrition Counseling, Exercise Science, Health And Wellness Coaching, Behavioral Health, Pharmacology, Coaching, Physiology, Scientific Methods
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Glasgow
Skills you'll gain: Healthcare Industry Knowledge, Diversity Equity and Inclusion Initiatives, Health Technology, Health Disparities, Health Systems, Health Care, Telehealth, Emerging Technologies, Health Care Administration, Pharmaceuticals, Health Policy, Public Health and Disease Prevention, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Empower School of Health
Skills you'll gain: Health Informatics, Health Technology, Emerging Technologies, Digital Transformation, Health Systems, Big Data, Health Care, Robotics, Telehealth, Value-Based Care, Blockchain, Artificial Intelligence, Medical Privacy, Healthcare Ethics, Predictive Analytics, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Nurse Education, Nursing, Nursing and Patient Care, Health Systems, Health Disparities, Health Policy, Public Health, Nursing Administration, Nursing Practices, Health Care, Healthcare Industry Knowledge, Health Technology, Community Health, Health Care Procedure and Regulation
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cardiac Surgery, Patient Education And Counseling, Cardiology, Medical Surgical Nursing, Electocardiography, Cardiac Dysrhythmia, Nursing Care, Perioperative Care, Diagnostic Tests, Hemodynamics, Nursing Process, Blood Pressure, Clinical Assessment, Physiology, Anatomy
Intermediate · Course · 1 - 3 Months