Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis

Skills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Account Management, Relationship Management