
Coursera
Skills you'll gain: Amazon Web Services, Code Review, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Generative AI Agents, Automation, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Application Deployment, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Cloud-Based Integration, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Cloud Services, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Applied Machine Learning, Application Deployment, Machine Learning Algorithms, Computer Vision, Deep Learning, Machine Learning
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Kubernetes, Command-Line Interface, Cloud Computing Architecture
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Amazon S3, Amazon Web Services, Data Import/Export, Application Programming Interface (API), Cloud Computing
Intermediate · Guided Project · Less Than 2 Hours