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    Results for "customer value mapping"

    • U

      University of Illinois at Urbana-Champaign

      Value Chain Management Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Revenue Recognition, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, User Accounts, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      294 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Create Customer Personas in Canva

      Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Marketing Strategies, Marketing Planning, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Fundamentals of Customer Acquisition Management

      Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Marketing Effectiveness, Brand Strategy, Customer experience strategy (CX), Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      ESG Value Creation for Business Impact

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Business Ethics, Governance, Advocacy, Business Priorities, Organizational Strategy, Environmental Resource Management, Corporate Strategy, Environmental Issue, Stakeholder Engagement, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      Agile Project Management: Estimate, Lead & Deliver Value

      Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Earned Value Management, Sprint Planning, Continuous Improvement Process, Communication Strategies, Project Risk Management, Estimation, Prioritization, Value Engineering

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Google Cloud Customer Care Fundamentals

      Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Extracting Value from Dark Data: ULEADD

      Skills you'll gain: Exploratory Data Analysis, Decision Making, Strategic Decision-Making, Data Strategy, Complex Problem Solving, Design Thinking, Unstructured Data, Data-Driven Decision-Making, Data Literacy, Data Management, Process Improvement, Organizational Effectiveness, Solution Design, Data Analysis, Needs Assessment, Project Scoping

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Using Data for Geographic Mapping and Forecasting in SAS Visual Analytics

      Skills you'll gain: SAS (Software), Forecasting, Spatial Data Analysis, Data Visualization Software, Time Series Analysis and Forecasting, Data-Driven Decision-Making, Predictive Analytics, Geospatial Mapping, Data Analysis, Geographic Information Systems, Data Manipulation, Data Transformation, Statistical Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      223 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Introduction to Time Value of Money (TVM)

      Skills you'll gain: Loans, Finance, Microsoft Excel, Financial Modeling, Financial Analysis, Business Mathematics, Spreadsheet Software, Cash Flows, Arithmetic, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      943 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      32 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…121314…252

    In summary, here are 10 of our most popular customer value mapping courses

    • Value Chain Management Graduate Certificate: University of Illinois at Urbana-Champaign
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
    • Create Customer Personas in Canva: Coursera Project Network
    • Fundamentals of Customer Acquisition Management: Coursera Instructor Network
    • ESG Value Creation for Business Impact: Duke University
    • Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Google Cloud Customer Care Fundamentals: Google Cloud
    • Extracting Value from Dark Data: ULEADD: Arizona State University
    • Using Data for Geographic Mapping and Forecasting in SAS Visual Analytics: SAS

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