Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Intrusion Detection and Prevention, Anomaly Detection, Cyber Security Strategy, Threat Detection, Network Analysis, Network Security, Network Monitoring, NIST 800-53, Cloud Security

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, No-Code Development, Microsoft 365, Workflow Management, Process Improvement, Business Process Automation, Productivity Software, Application Development, Decision Making, Design Software, Power Electronics, Systems Integration, Governance

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Microsoft Copilot, Scripting, Python Programming, Application Development, Web Applications, Jupyter, Web Development, Data Analysis, Pandas (Python Package), Test Driven Development (TDD), Debugging

Skills you'll gain: IT Management, Information Assurance, Test Planning

Skills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging

Skills you'll gain: Performance Testing, Maintainability, Software Testing, Code Review, Software Technical Review, Security Testing, Test Planning, Software Quality (SQA/SQC), Test Case, Software Quality Assurance, Test Tools, Regression Testing

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Java Programming, Programming Principles, Java, Data Structures, Program Development, Object Oriented Programming (OOP), Computer Programming, Debugging, Application Programming Interface (API), Database Application

Skills you'll gain: Scalability, Virtual Machines, Kubernetes, Google Cloud Platform, Cloud-Native Computing, Cloud Management, Load Balancing, Capacity Management, Network Architecture

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Malware Protection, Cyber Security Assessment, Threat Detection, Penetration Testing, Threat Management, Exploitation techniques, Infrastructure Security, Network Security, Information Systems Security