Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Disciplinary Procedures, Compliance Management, Conflict Management, Diversity Training, Behavior Management, Diversity and Inclusion, De-escalation Techniques, Compliance Training, Empathy, Constructive Feedback, People Management, Employee Training, Investigation, Human Resource Policies, Accountability, Law, Regulation, and Compliance, Labor Law

Skills you'll gain: Deepseek, Responsible AI, LLM Application, Generative Model Architectures, AI Product Strategy, Application Deployment, Data Ethics, Case Studies, Prompt Engineering, Automation, Integration Testing, Process Optimization, Program Evaluation, Performance Tuning

Skills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Facebook, Content Creation, Social Media Content, Graphic and Visual Design, Social Media, Drive Engagement, Video Production, Storytelling, Photo Editing, Generative AI Agents, Content Strategy, Writing, Video Editing

Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers

Skills you'll gain: Timelines, Database Design, Workflow Management, Project Management Software, Employee Onboarding, Databases, Client Services, Customer Relationship Management (CRM) Software, Project Management, Collaborative Software, Process Improvement and Optimization

Skills you'll gain: Sustainable Business, Stakeholder Engagement, Corporate Sustainability, Business Modeling, Environmental Social And Corporate Governance (ESG), Business Valuation, Stakeholder Analysis, Systems Thinking, Value Propositions, Design Thinking, Process Validation, Presentations, Innovation

Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, Generative AI, Ethical Standards And Conduct, Regulatory Requirements, Governance, Information Privacy, Social Studies, Data Security

Skills you'll gain: Meeting Facilitation, Productivity, Operational Efficiency, Time Management, Organizational Leadership, Business Leadership, Leadership, Leadership and Management, Decision Making, Strategic Leadership, Leadership Development, Strategic Decision-Making, Communication Planning, Generative AI, Communication Strategies, Strategic Communication, Artificial Intelligence and Machine Learning (AI/ML), Communication, Business Communication, Corporate Communications

Skills you'll gain: Agentic systems, System Design and Implementation, Artificial Intelligence, Solution Design, Unified Modeling Language, Solution Architecture, Performance Metric, Requirements Analysis, Performance Analysis, Workflow Management, Prototyping, Stakeholder Communications, Business Priorities, Benchmarking

Skills you'll gain: Application Deployment, Agile Software Development, Azure DevOps, Git (Version Control System), Version Control, Infrastructure as Code (IaC), CI/CD, Release Management, Performance Tuning