Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Board Infinity
Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Release Management, Stakeholder Communications, Real Time Data, Sprint Planning, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Continuous Delivery, Continuous Deployment, Prioritization, Workflow Management, Continuous Integration, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Cryptography, Technical Analysis, Distributed Computing, Transaction Processing, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Design, Adobe Photoshop, Creative Design, Typography, 3D Modeling, 3D Assets, Color Theory, Visualization (Computer Graphics), Color Matching, Computer Graphics, Computer Graphic Techniques
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Governance, Blockchain, Entrepreneurship, Risk Management, Team Building, Legal Risk, Business Strategy, Fundraising, Virtual Teams, New Product Development, FinTech, Technical Management, Project Finance
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Scenario Testing, Energy and Utilities, Mathematical Modeling, Predictive Analytics, Experimentation, Laboratory Experience, Google Gemini, Predictive Modeling, Data-Driven Decision-Making, Forecasting, Data Modeling, Analytics, 3D Modeling, Simulation and Simulation Software, Simulations, Waste Minimization, Sustainable Technologies, Data Visualization, Artificial Intelligence, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Machine Learning, Model Evaluation, Applied Machine Learning, Artificial Intelligence, Data Modeling, Supervised Learning, Predictive Modeling, Classification Algorithms, Health Informatics, Diagnostic Tests, Decision Support Systems, Unsupervised Learning, Reinforcement Learning, Regression Analysis, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Storyboarding, Storytelling, Collaborative Software, Graphic and Visual Design, Team Oriented, Content Creation, Organizational Skills, Presentations
Intermediate · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Digital Assets, Blockchain, FinTech, Payment Systems, Financial Regulation, Asset Management, Cryptography, Technical Standard, Governance
Beginner · Course · 1 - 4 Weeks