
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Email Automation, Business Process Automation, Generative AI, AI Product Strategy, Agentic systems, Tool Calling, Anthropic Claude, ChatGPT, Automation, Leadership, Responsible AI, Marketing Automation, Business Solutions, Solution Design, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Technology Strategies, IT Automation
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Music Performance, Self-Awareness, Verbal Communication Skills, Performing Arts, Automation, Editing, Technical Support, Creativity, Coordination
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Maintainability
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Leadership, Collaboration, Physical Stamina, Performance Analysis, Sports Medicine, Nutrition and Diet, Athletic Training, Exercise Science, Injury Prevention, Coaching, Nutrition Education, Innovation, Automation, AI Personalization, Teamwork, Performance Reporting, Technology Solutions, Data Management, Health Technology, Communication
Beginner · Specialization · 3 - 6 Months
LearnQuest
Skills you'll gain: Containerization, Package and Software Management, Unified Modeling Language, Matplotlib, Software Testing, Docker (Software), Unit Testing, Development Testing, CI/CD, Test Automation, Data Manipulation, Pandas (Python Package), Data Visualization, Scripting, Data Modeling, DevOps, Programming Principles, Python Programming, Data Structures, Computer Programming
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Relationship Management, Sales Presentation, Lead Generation, Sales Presentations, Sales Strategy, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Customer Relationship Management (CRM) Software, Email Automation, Generative AI, ChatGPT, AI Personalization, Customer Engagement
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Large Language Modeling, Image Analysis, Real Time Data, Computer Vision, Advanced Analytics, Reinforcement Learning, Emerging Technologies, Data Analysis, Data-Driven Decision-Making, Data Integration, Artificial Intelligence, Analysis, Machine Learning, Automation, Data Presentation, Natural Language Processing, Supervised Learning, Data Collection, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Mapping, File Transfer Protocol (FTP), Middleware, IBM WebSphere MQ, Transaction Processing, Verification And Validation, Data Integration, Fraud detection, Web Services, Integration Testing, System Testing, Data Validation, Simple Object Access Protocol (SOAP), Development Testing, Enterprise Architecture, Business Process Automation, Process Driven Development, Oracle Databases, Test Case, Business
Beginner · Specialization · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Generative AI, Responsible AI, Ethical Standards And Conduct, Healthcare Ethics, Workforce Planning, Information Privacy, Information Technology, Robotic Process Automation, Large Language Modeling, Energy and Utilities
Beginner · Course · 1 - 3 Months