Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Duke University
Skills you'll gain: Entrepreneurial Finance, Finance, Entrepreneurship, Capital Markets, Environmental Social And Corporate Governance (ESG), Social Impact, Investments, Return On Investment, Fiscal Management, Financial Management, Stakeholder Engagement, Strategic Partnership, Decision Making, Asset Management, Portfolio Management, Business Strategy, Investment Management, International Finance, Business Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Collaborative Software, Education Software and Technology, Teaching, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, MySQL, Relational Databases, Database Management, Database Architecture and Administration, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, OpenAI API, Command-Line Interface, AI Enablement, Agentic systems, API Testing, Rust (Programming Language), Key Management, Software Technical Review, Verification And Validation, Unit Testing, Solution Architecture, Debugging
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Climate Change Adaptation, Change Management, Business Continuity, Organizational Change, Engineering Management, Sustainable Development, Systems Thinking, Organizational Leadership, Risk Management, Leadership, Innovation, Complex Problem Solving, Cross-Functional Collaboration
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Visualization (Computer Graphics), Internet Of Things, Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: 3D Assets, Computer Graphics, Technical Design, Visualization (Computer Graphics), Prototyping, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Game Design, Video Game Development, Unreal Engine, User Interface (UI), Interactive Design, Animation and Game Design, User Interface and User Experience (UI/UX) Design, Data Persistence, Virtual Environment, Computer Graphics, 3D Assets, Visualization (Computer Graphics), Artificial Intelligence, No-Code Development, Data Structures, Debugging, Performance Tuning, Scripting, System Design and Implementation
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture
Mixed · Course · 1 - 4 Weeks