Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Stakeholder Management, Strategic Communication, Conflict Management, Active Listening, Collaboration, Communication, Simulation and Simulation Software, Decision Making

Skills you'll gain: Marketing Materials, Presentations, Email Marketing, Content Creation, Brand Awareness, Marketing Design, Driving engagement, Content Marketing, Sales Presentations, Marketing Communications, Digital Marketing, Entrepreneurship

Skills you'll gain: Canva (Software), Writing, Writing and Editing, Graphic and Visual Design Software, Graphic and Visual Design, Design Software, Layout Design, Design, Recruitment

Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

Skills you'll gain: Geostatistics, Exploratory Data Analysis, Spatial Analysis, Geospatial Information and Technology, Geographic Information Systems, Geospatial Mapping, Data Cleansing, Data Analysis, Statistical Modeling, Statistical Analysis, Oil and Gas, Statistical Reporting, Statistical Methods, Estimation, Simulation and Simulation Software, Data Integration

Skills you'll gain: Risk Analysis, Project Risk Management, Construction Management, Project Design, Quality Assurance, Risk Management, Project Planning, Contract Management, Project Coordination, Project Management, Team Oriented, Cost Management, Decision Making

Skills you'll gain: Sales Strategy, B2B Sales, Sales Training, Sales Process, Marketing Psychology, Sales, Selling Techniques, Sales Enablement, Consumer Behaviour, Overcoming Objections, Storytelling, Closing (Sales), Stakeholder Communications, Negotiation, Non-Verbal Communication, Customer Engagement, Value Propositions, Communication Strategies, Empathy, Analysis

Skills you'll gain: Business Continuity, Continuous Monitoring, Cloud Computing, Cloud Security, Security Management, Data Management, Disaster Recovery, Cloud Services, Risk Management, Service Level Agreement, Governance, Vendor Management, Business Requirements, Employee Training

Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, Health Systems, Requirements Elicitation, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology

Skills you'll gain: Scrum (Software Development), Agile Methodology, Systems Engineering, Risk Management, Lean Methodologies, Software Development Methodologies, Scalability, Sprint Retrospectives, Agile Project Management, Systems Development Life Cycle, Team Management, Waterfall Methodology, Sprint Planning, Backlogs

Skills you'll gain: Key Management, Network Security, Digital Communications, Hardware Architecture