Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Ideation, Design Thinking, Brainstorming, Solution Design, Human Centered Design, Innovation, Creative Thinking, Strategic Thinking, Creative Problem-Solving, Problem Solving, Meeting Facilitation, Collaboration

Skills you'll gain: Threat Modeling, Responsible AI, Cyber Threat Intelligence, Cyber Security Strategy, Data Ethics, Threat Detection, Cyber Risk, Application Security, Vulnerability Assessments, Data Security, Incident Response, Tensorflow

Skills you'll gain: Feature Engineering, Responsible AI, Data Preprocessing, Strategic Decision-Making, Business Leadership, Data-Driven Decision-Making, Data Ethics, Business Analytics, Natural Language Processing, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Systems Integration, Business Ethics, Workflow Management, Applied Machine Learning, Reinforcement Learning, Machine Learning

Skills you'll gain: Interaction Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Human Computer Interaction, User Centered Design, User Interface (UI) Design, Persona (User Experience), Web Content Accessibility Guidelines, User Flows, Wireframing, Software Design Patterns, User Research, Design Elements And Principles

Skills you'll gain: Microsoft Excel, Business Analytics, Operations Research, Mathematical Modeling, Analytical Skills, Forecasting, Classification Algorithms, Network Model, Advanced Analytics, Applied Machine Learning, Decision Making, Business Modeling, Team Building, Process Optimization, Case Studies

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation

Skills you'll gain: Data-Driven Decision-Making, Regression Analysis, Logistic Regression, Scatter Plots, Data Analysis, Predictive Analytics, Analytics, Business Analytics, Predictive Modeling, Minitab, Advanced Analytics, Statistical Modeling, Statistical Analysis, Statistical Hypothesis Testing, Correlation Analysis, Microsoft Excel, Model Evaluation

Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Fundraising, Brand Awareness, Promotional Materials, Content Creation, Social Impact, Graphic and Visual Design, Marketing Materials, Sustainable Business, Social Justice, Business Communication

Skills you'll gain: Innovation, User Feedback, Growth Mindedness, Resilience, Adaptability, Open Mindset, Entrepreneurship, Creative Problem-Solving, Strategic Thinking, Lifelong Learning, Market Research, Sustainable Business, Continuous Improvement Process, Business, Data-Driven Decision-Making

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development

Skills you'll gain: Constructive Feedback, Growth Mindedness, Consulting, Planning, Change Management, Business Relationship Management, AI Enablement, Strategic Decision-Making