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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Macquarie University

    Cyber Security: Essentials for Managers and Leaders

    Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Organizational Change, Strategic Communication, Performance Reporting, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard

    Beginner · Course · 1 - 3 Months

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    Simplilearn

    CBAP Certification Business Analysis Training

    Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

    Beginner · Course · 1 - 4 Weeks

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    MathWorks

    Practical MATLAB Skills

    Skills you'll gain: Plot (Graphics), Scripting, Matlab, Data Manipulation, Mathematical Modeling, Data Analysis, Data Visualization, Data Visualization Software, Descriptive Statistics, Interactive Data Visualization, Exploratory Data Analysis, Data Mapping, Data Cleansing, File Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Complete Python Course

    Skills you'll gain: Mathematical Software, Scripting Languages, Scripting, Statistical Analysis, Software Installation

    Intermediate · Course · 3 - 6 Months

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    EDUCBA

    Data Analysis with NumPy and Pandas

    Skills you'll gain: Pandas (Python Package), Pivot Tables And Charts, Data Manipulation, Data Import/Export, NumPy, Time Series Analysis and Forecasting, Business Reporting, Jupyter, Data Wrangling, Microsoft Excel, Data Transformation, Matplotlib, Data Analysis, Data Cleansing, Data Preprocessing, Analytics, Data Processing, Management Reporting, Business Analytics, Python Programming

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    Beginner · Specialization · 1 - 3 Months

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    Packt

    Unreal Engine 5 - The Intermediate Course

    Skills you'll gain: Unreal Engine, Data Structures, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Data Store, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Data Management, Object Oriented Programming (OOP), Scripting, Scalability, Event-Driven Programming, Software Design, Debugging, Performance Tuning

    Intermediate · Specialization · 1 - 3 Months

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    Coursera

    Interests of the average Facebook User

    Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

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    University of Colorado Boulder

    Resilience & Leadership: Tools, Methods, & Applications

    Skills you'll gain: Crisis Management, Systems Thinking, Leadership, Strategic Communication, Resilience, Business Continuity, Communication Strategies, Risk Analysis, Systems Engineering, Complex Problem Solving, Decision Making, Organizational Change, Organizational Strategy, Analysis

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Create your First Twitter Ad

    Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation, Automation

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Advanced Microservices Architecture, Deployment & Resilience

    Skills you'll gain: Microservices, CI/CD, Containerization, Serverless Computing, Docker (Software), Kubernetes, Event-Driven Programming, Transaction Processing, Cloud Deployment, Redis, Software Architecture, Distributed Computing, Scalability, Amazon Web Services, System Monitoring, Software Design Patterns, Data Integrity, Real Time Data

    Advanced · Course · 1 - 3 Months

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    Packt

    Advanced Routing, Infrastructure, and Network Management

    Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security, Service Level

    Intermediate · Course · 3 - 6 Months

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    Packt

    Building Modular Monoliths with .NET 8

    Skills you'll gain: Microservices, .NET Framework, Software Design Patterns, Software Design, Object-Relational Mapping, ASP.NET, Software Architecture, C# (Programming Language), Enterprise Architecture, Maintainability, Docker (Software), Database Systems, Business Logic, Development Environment

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Cyber Security: Essentials for Managers and Leaders: Macquarie University
  • CBAP Certification Business Analysis Training: Simplilearn
  • Practical MATLAB Skills: MathWorks
  • The Complete Python Course: Packt
  • Data Analysis with NumPy and Pandas: EDUCBA
  • Unreal Engine 5 - The Intermediate Course: Packt
  • Interests of the average Facebook User: Coursera
  • Resilience & Leadership: Tools, Methods, & Applications: University of Colorado Boulder
  • Create your First Twitter Ad: Coursera
  • Advanced Microservices Architecture, Deployment & Resilience: Packt

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