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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Microsoft Copilot for Power BI: AI-Powered Report Insights

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Data Understanding and Data Visualization with Python

    Skills you'll gain: Data Visualization, Matplotlib, Scientific Visualization, Data Storytelling, Pivot Tables And Charts, Data Visualization Software, Data Analysis, Data Structures, Heat Maps, Data Manipulation, Pandas (Python Package), NumPy, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Mapping, Data Import/Export, Python Programming, Scripting

    Intermediate · Specialization · 1 - 3 Months

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    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

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    University of California San Diego

    Bending the Curve: Climate Change Solutions 3

    Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development

    Beginner · Course · 1 - 3 Months

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    Pearson

    Programming Generative AI: Unit 2

    Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, Image Analysis, Autoencoders, Hugging Face, Embeddings, Computer Vision, Convolutional Neural Networks, PyTorch (Machine Learning Library), LLM Application, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Writing and Auditing VBA Macros in Finance

    Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Advanced JavaScript & Object-Oriented Programming

    Skills you'll gain: Data Persistence, Object Oriented Programming (OOP), Javascript, Web Applications, Application Programming Interface (API), Programming Principles, JSON, User Interface (UI), Interactive Design, Front-End Web Development, Event-Driven Programming, Responsive Web Design, Debugging

    Beginner · Course · 1 - 3 Months

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    Packt

    Mastering AWS CDK - Coding Cloud Architectures

    Skills you'll gain: Amazon Web Services, Cloud Development, CI/CD, Cloud Applications, Amazon Elastic Compute Cloud, API Gateway, Cloud Infrastructure, Development Environment, System Configuration, Amazon S3, Infrastructure Security, Network Administration, Restful API, TypeScript

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Ingesting New Datasets into BigQuery

    Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Google Cloud Platform, Data Integration, Data Migration, Big Data, Data Import/Export, Data Storage, Google Analytics

    5
    Rating, 5 out of 5 stars
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    Beginner · Project · Less Than 2 Hours

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    Coursera

    Zielsetzung für eine Facebook Werbekampagne

    Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

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    Skillshare

    Unreal Engine 5 For Beginners: Cameras & Production

    Skills you'll gain: Unreal Engine, Cinematography, Video Production, Post-Production, Video Editing, Animations, Augmented and Virtual Reality (AR/VR), Virtual Environment, Live Streaming, Real Time Data

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Advanced ML Algorithms & Unsupervised Learning

    Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Model Evaluation, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Classification Algorithms, Performance Tuning

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…473474475…554

In summary, here are 10 of our most popular customer experience courses

  • Microsoft Copilot for Power BI: AI-Powered Report Insights: Coursera
  • Data Understanding and Data Visualization with Python: Packt
  • Data and Machine Learning for Technical Product Managers: Coursera
  • Bending the Curve: Climate Change Solutions 3: University of California San Diego
  • Programming Generative AI: Unit 2: Pearson
  • GenAI for Writing and Auditing VBA Macros in Finance: Coursera
  • Advanced JavaScript & Object-Oriented Programming: Packt
  • Mastering AWS CDK - Coding Cloud Architectures: Packt
  • Ingesting New Datasets into BigQuery: Google Cloud
  • Zielsetzung für eine Facebook Werbekampagne: Coursera

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