Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: PyTorch (Machine Learning Library), Convolutional Neural Networks, Deep Learning, Supervised Learning, Artificial Neural Networks, Model Evaluation, Decision Tree Learning, Network Planning And Design, Machine Learning, Computer Vision
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Cinematography, Video Production, Video Editing, Post-Production, Animations, Augmented and Virtual Reality (AR/VR), Virtual Environment, Live Streaming, Real Time Data
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security
Intermediate · Course · 1 - 4 Weeks

Check Point Software Technologies Ltd.
Skills you'll gain: Threat Management, Threat Detection, Security Controls, Cyber Security Policies, Intrusion Detection and Prevention, Network Troubleshooting, Identity and Access Management, Firewall, Security Management, Infrastructure Security, Network Administration, System Configuration, Software Installation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Workflows, AI Enablement, Databricks, Scalability, AI Orchestration, Workflow Management, MLOps (Machine Learning Operations), Strategic Thinking, Responsible AI, Model Deployment, Business Strategy, Automation, Real Time Data
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Teradata SQL, Database Architecture and Administration, Data Storage, Relational Databases, Database Management Systems, Mainframe Computing, Data Processing, Data Integration, Query Languages, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programming Principles, Debugging, Computer Programming, Application Design, Computer Science, Maintainability, Object Oriented Programming (OOP), Software Development, Data Management, Algorithms, Software Architecture
Beginner · Course · 3 - 6 Months

Skills you'll gain: Photo Editing, Adobe Photoshop, File Management, Image Quality, Photography, Data Import/Export, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Node.JS, Full-Stack Web Development, Front-End Web Development, Server Side, Application Deployment, Back-End Web Development, JavaScript Frameworks, Web Applications, UI Components, Authentications, User Accounts, Database Development, User Interface (UI), Payment Systems
Intermediate · Course · 3 - 6 Months

Skills you'll gain: MySQL, SQL, Databases, Relational Databases, Performance Tuning, Software Installation, Data Management, System Configuration
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Convolutional Neural Networks, Image Analysis, Computer Vision, Deep Learning, Artificial Neural Networks, Model Evaluation, Data Preprocessing, Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Threat Detection, MITRE ATT&CK Framework, Application Security, Cybersecurity, Security Controls, Security Strategy, Vulnerability Assessments, Continuous Monitoring, Risk Management Framework, Open Web Application Security Project (OWASP), Software Development Life Cycle, Cloud Security
Intermediate · Course · 1 - 3 Months