Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Adobe After Effects, Animations, Motion Graphics, Multimedia, Logo Design, Video Editing, Adobe Illustrator, Adobe Photoshop, Creative Design, Typography, Color Theory
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Scatter Plots, Data Analysis, Data Manipulation, Software Installation, Data Modeling, Data Import/Export
Beginner · Course · 1 - 3 Months

Skills you'll gain: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Query Languages, Databases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Evaluation, Matplotlib, Applied Machine Learning, Data Visualization, Supervised Learning, Statistics, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Linux Commands, Package and Software Management, File Management, Command-Line Interface, Unix Commands, Ubuntu, Linux Administration, System Monitoring, Linux Servers, Remote Access Systems, Unix Shell, User Accounts, OS Process Management, General Networking, IT Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, API Testing, Test Script Development, Test Case, Eclipse (Software), Verification And Validation, Extensible Markup Language (XML)
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Design Thinking, User Research, Qualitative Research, Human Centered Design, Customer experience improvement, Empathy, Problem Solving, Customer Insights, Persona Development, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Professional Networking, Interviewing Skills, Finance, Financial Services, Verbal Communication Skills, Financial Analysis, Case Studies, LinkedIn, Brand Awareness, Presentations, Storytelling, Banking, Non-Verbal Communication, Communication, Relationship Building, Value Propositions, Business Writing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Persona Development, Social Media, Social Media Marketing, Social Media Campaigns, Customer Engagement, Social Media Strategy, Customer Insights, Target Audience, Marketing Materials
Intermediate · Guided Project · Less Than 2 Hours