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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Routines in SQL: Stored procedures in SQL Server

    Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, SQL, Database Development, Procedure Development, Database Management Systems, Query Languages

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Data Science Foundations with No-Code Tools

    Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Dashboard, Data Presentation, Data Analysis, Data Literacy, No-Code Development, Data Science, Predictive Modeling, Data Ethics, Data Capture, Data Modeling, Data Processing, Data Transformation, Data Integrity, Data Cleansing, Applied Machine Learning, Data Governance, Data Collection, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Product Marketers: Data-Driven Campaigns

    Skills you'll gain: AI Personalization, Marketing Analytics, A/B Testing, Marketing Strategies, Marketing Effectiveness, Product Marketing, Campaign Management, Marketing, Advertising Campaigns, Performance Measurement, Generative AI, Target Audience, Google Ads, Predictive Analytics, AI Enablement, ChatGPT, Analytics, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    Generating Vision: Long-Term Ideas to Motivate Stakeholders

    Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Kubernetes Mastery: Build, Deploy & Troubleshoot Apps

    Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, Scenario Testing, Cloud Computing, Role-Based Access Control (RBAC), Cloud Infrastructure, YAML, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Telemedicine Data Security

    Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Intro to Git

    Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools, Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Build Anything With AI Agents - Apps - Games - Assistants

    Skills you'll gain: AI Enablement, OpenAI, Development Environment, Game Design, Agentic systems, Web Scraping

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Compensation Analysis in Law Firms

    Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, Labor Compliance, Data Ethics, Generative AI, Employee Retention, Analysis, Data Visualization, Operational Efficiency

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    CompTIA PenTest+ (PT0-003)

    Skills you'll gain: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    EDUCBA

    Python Pyramid - Advanced

    Skills you'll gain: Authentications, Application Frameworks, Web Applications, Web Development, Test Script Development, Maintainability, Network Routing, Test Case, Unit Testing, Authorization (Computing), Identity and Access Management, Functional Testing, Integration Testing, Application Security, Configuration Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Advanced · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Routines in SQL: Stored procedures in SQL Server: Coursera
  • Data Science Foundations with No-Code Tools: LearnQuest
  • GenAI for Product Marketers: Data-Driven Campaigns: Coursera
  • Generating Vision: Long-Term Ideas to Motivate Stakeholders: University of Maryland, College Park
  • Kubernetes Mastery: Build, Deploy & Troubleshoot Apps: EDUCBA
  • AI-Augmented Procurement in Government: University of Maryland, College Park
  • GenAI for Telemedicine Data Security: Coursera
  • Intro to Git: Packt
  • Build Anything With AI Agents - Apps - Games - Assistants: Packt
  • GenAI for Compensation Analysis in Law Firms: Coursera

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