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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
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    Packt

    Build a Developer Portfolio with SvelteKit & Sanity CMS

    Skills you'll gain: Web Components, Responsive Web Design, UI Components, Web Design and Development, Web Design, Front-End Web Development, Content Management Systems, Full-Stack Web Development, Back-End Web Development, Application Deployment, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Data Understanding and Data Visualization with Python

    Skills you'll gain: Data Visualization, Matplotlib, Scientific Visualization, Data Storytelling, Pivot Tables And Charts, Data Visualization Software, Data Analysis, Data Structures, Heat Maps, Data Manipulation, Pandas (Python Package), NumPy, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Mapping, Data Import/Export, Python Programming, Scripting

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Packt

    Introduction to Microsoft Teams and Team Management

    Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Azure Active Directory, User Accounts, System Configuration, Identity and Access Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Performance Management, Security Controls

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Skillshare

    Surface Pattern Design: Key Principles for Amazing Patterns

    Skills you'll gain: Layout Design, Creative Design, Graphic and Visual Design Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Edureka

    AWS Cloud for Data and Database Migration

    Skills you'll gain: Cloud Computing Architecture, Data Import/Export, MySQL, AWS Identity and Access Management (IAM)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Skillshare

    Adobe Lightroom Essentials Pt. 3: Advanced Edits & Presets

    Skills you'll gain: Video Editing, Adobe Photoshop, Photo Editing, Post-Production, Adobe Creative Cloud, Image Quality, Creative Design, Color Theory, Photography

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Telemedicine Data Security

    Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - Español

    Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
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    Packt

    Build Anything With AI Agents - Apps - Games - Assistants

    Skills you'll gain: AI Enablement, OpenAI, Development Environment, Game Design, Agentic systems, Web Scraping

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Compensation Analysis in Law Firms

    Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, Labor Compliance, Data Ethics, Generative AI, Employee Retention, Analysis, Data Visualization, Operational Efficiency

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Forming Christ-Shaped Leaders

    Skills you'll gain: Initiative and Leadership, Leadership, Innovation, Compassion, Professionalism, Formal Learning, Personal Integrity, Empathy, Creativity, Diversity Awareness, Lifelong Learning, Relationship Building

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Build a Developer Portfolio with SvelteKit & Sanity CMS: Packt
  • Data Understanding and Data Visualization with Python: Packt
  • Introduction to Microsoft Teams and Team Management: Packt
  • Surface Pattern Design: Key Principles for Amazing Patterns: Skillshare
  • AWS Cloud for Data and Database Migration: Edureka
  • Adobe Lightroom Essentials Pt. 3: Advanced Edits & Presets: Skillshare
  • AI-Augmented Procurement in Government: University of Maryland, College Park
  • GenAI for Telemedicine Data Security: Coursera
  • Gemini for Data Scientists and Analysts - Español: Google Cloud
  • Build Anything With AI Agents - Apps - Games - Assistants: Packt

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