Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Web Components, Responsive Web Design, UI Components, Web Design and Development, Web Design, Front-End Web Development, Content Management Systems, Full-Stack Web Development, Back-End Web Development, Application Deployment, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Matplotlib, Scientific Visualization, Data Storytelling, Pivot Tables And Charts, Data Visualization Software, Data Analysis, Data Structures, Heat Maps, Data Manipulation, Pandas (Python Package), NumPy, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Mapping, Data Import/Export, Python Programming, Scripting
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Azure Active Directory, User Accounts, System Configuration, Identity and Access Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Performance Management, Security Controls
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Layout Design, Creative Design, Graphic and Visual Design Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Data Import/Export, MySQL, AWS Identity and Access Management (IAM)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Editing, Adobe Photoshop, Photo Editing, Post-Production, Adobe Creative Cloud, Image Quality, Creative Design, Color Theory, Photography
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Forecasting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, OpenAI, Development Environment, Game Design, Agentic systems, Web Scraping
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Compensation Management, Compensation Analysis, Compensation Strategy, Compensation and Benefits, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, Labor Compliance, Data Ethics, Generative AI, Employee Retention, Analysis, Data Visualization, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Initiative and Leadership, Leadership, Innovation, Compassion, Professionalism, Formal Learning, Personal Integrity, Empathy, Creativity, Diversity Awareness, Lifelong Learning, Relationship Building
Beginner · Course · 1 - 4 Weeks