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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Software Development & APIs for Network Engineers

    Skills you'll gain: Software Development Methodologies, Development Environment, Software Development, Application Programming Interface (API), Version Control, Software Design Patterns, JSON, Network Engineering, Software Development Tools, Restful API, Virtualization and Virtual Machines, Web Applications, TCP/IP, YAML, Extensible Markup Language (XML)

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Continuous Deployment, Azure Active Directory, SQL Server Reporting Services, Hyper-V, Enterprise Architecture

    Intermediate · Specialization · 1 - 3 Months

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    Pearson

    What's New in Modern C++

    Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), System Programming

    Intermediate · Course · 1 - 4 Weeks

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    Anmol Test Institution

    Créer une enquête de satisfaction client avec Typeform

    Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation

    Beginner · Guided Project · Less Than 2 Hours

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    Simplilearn

    Docker training for Beginners

    Skills you'll gain: Docker (Software), Containerization, DevOps, Kubernetes, Command-Line Interface, CI/CD, Application Deployment, YAML, Microservices, Virtual Machines, Software Installation, Network Architecture

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Certified Vault Operations Professional – A Complete Guide

    Skills you'll gain: DevSecOps, Cloud Security, Security Management, DevOps, Data Access, Data Management, Server Administration, Data Governance, Test Planning, System Configuration, Servers, Command-Line Interface

    Intermediate · Specialization · 1 - 3 Months

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    Starweaver

    Digital Health Data & Governance Essentials

    Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Policy, Electronic Medical Record System, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Data Security, Responsible AI, General Data Protection Regulation (GDPR), Emerging Technologies, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

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    Coursera

    GenAI for Writing and Auditing VBA Macros in Finance

    Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Build Real-World Websites Using HTML5, CSS3, Sass and more

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Hypertext Markup Language (HTML), Web Design and Development, Web Development, Web Design, Front-End Web Development, Cloud Hosting, Animations, File Transfer Protocol (FTP), Typography

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Building a ChatGPT AI with JavaScript - A Code-Along Guide

    Skills you'll gain: React.js, ChatGPT, Cascading Style Sheets (CSS), Generative AI, Development Environment, Microsoft Visual Studio, Web Design and Development, Secure Coding, Node.JS, Prompt Engineering, Javascript, API Design, Debugging

    Beginner · Course · 1 - 3 Months

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    Coursera

    Microsoft Copilot for Power BI: AI-Powered Report Insights

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    C# and Unity by Example — 20+ Mini Game Development Projects

    Skills you'll gain: Unity Engine, Mobile Development, Android (Operating System), Video Game Development, Game Design, C# (Programming Language), User Interface (UI), Scripting, Programming Principles, Development Environment, Animations

    Beginner · Course · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Software Development & APIs for Network Engineers: Packt
  • Hands-on with SCCM: Packt
  • What's New in Modern C++: Pearson
  • Créer une enquête de satisfaction client avec Typeform: Anmol Test Institution
  • Docker training for Beginners: Simplilearn
  • Certified Vault Operations Professional – A Complete Guide: Packt
  • Digital Health Data & Governance Essentials : Starweaver
  • GenAI for Writing and Auditing VBA Macros in Finance: Coursera
  • Build Real-World Websites Using HTML5, CSS3, Sass and more: Packt
  • Building a ChatGPT AI with JavaScript - A Code-Along Guide: Packt

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