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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Pearson

    Linux Networking - Basics and Beyond: Unit 2

    Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML

    Intermediate · Course · 1 - 4 Weeks

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    Skillshare

    Adobe Lightroom Essentials Pt. 2: Organizing & Masking Tools

    Skills you'll gain: Photo Editing, Adobe Photoshop, File Management, Image Quality, Photography, Data Import/Export, Data Storage

    Beginner · Course · 1 - 3 Months

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    Coursera

    GenAI for Biz Dev: Identifying Growth Opportunities

    Skills you'll gain: Competitive Analysis, Business Development, Data-Driven Decision-Making, Generative AI, Market Opportunities, Market Analysis, Market Research, Trend Analysis, Business Intelligence, Business Strategy, Sustainable Business, Forecasting, Strategic Planning

    Beginner · Course · 1 - 4 Weeks

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    Packt

    SSCP Fundamentals and Access Controls

    Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    JavaScript Fundamentals & The DOM

    Skills you'll gain: Javascript, JSON, Event-Driven Programming, Web Development, Programming Principles, Web Applications, Data Structures, Application Deployment, Application Development, Debugging

    Beginner · Course · 1 - 3 Months

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    Packt

    Applied React – Projects, Routing & State

    Skills you'll gain: React.js, Application Deployment, JavaScript Frameworks, Software Architecture, Application Development, Responsive Web Design, Cascading Style Sheets (CSS), UI Components, Restful API, User Interface and User Experience (UI/UX) Design, Debugging

    Intermediate · Course · 1 - 3 Months

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    Dubai College of Tourism

    Travel Agency Fundamentals

    Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Decoding Large Language Models

    Skills you'll gain: Large Language Modeling, LLM Application, Model Deployment, AI Enablement, Transfer Learning, Prompt Engineering, Generative AI, Model Evaluation, Deep Learning, Natural Language Processing, Recurrent Neural Networks (RNNs), Responsible AI, Scalability, Machine Learning, Performance Tuning, Systems Integration

    Advanced · Course · 3 - 6 Months

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    Packt

    Social Media Automation using Python

    Skills you'll gain: Email Automation, Automation, Application Programming Interface (API), Scripting, Python Programming, Web Scraping, Data Import/Export, Data Manipulation

    Intermediate · Course · 1 - 3 Months

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    Duke University

    Rust Axum Greedy Coin Microservice

    Skills you'll gain: Cloud Deployment, Containerization, Microservices, Rust (Programming Language), Unit Testing, Cloud Computing, Development Environment, Application Frameworks, Programming Principles, Restful API, Algorithms

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Minimal API Development with ASP.NET Core

    Skills you'll gain: Restful API, Postman API Platform, API Design, Application Programming Interface (API), API Testing, Authentications, Object-Relational Mapping, Development Environment, Microsoft Development Tools, Microsoft Visual Studio, Web Development Tools, Authorization (Computing), Endpoint Security, Data Validation

    Intermediate · Course · 1 - 3 Months

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    Check Point Software Technologies Ltd.

    Check Point Jump Start: Quantum Management

    Skills you'll gain: Threat Management, Threat Detection, Security Controls, Cyber Security Policies, Intrusion Detection and Prevention, Network Troubleshooting, Identity and Access Management, Firewall, Security Management, Infrastructure Security, Network Administration, System Configuration, Software Installation

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Linux Networking - Basics and Beyond: Unit 2: Pearson
  • Adobe Lightroom Essentials Pt. 2: Organizing & Masking Tools: Skillshare
  • GenAI for Biz Dev: Identifying Growth Opportunities: Coursera
  • SSCP Fundamentals and Access Controls: Packt
  • JavaScript Fundamentals & The DOM: Packt
  • Applied React – Projects, Routing & State: Packt
  • Travel Agency Fundamentals: Dubai College of Tourism
  • Decoding Large Language Models: Packt
  • Social Media Automation using Python: Packt
  • Rust Axum Greedy Coin Microservice: Duke University

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